Hawkwell House Hotel Oxford By Accor Guest Reviews
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|1.7 miles from Oxford centre|
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Russ Sun, 10 May 2020
Angela Wed, 6 May 2020
I feel ripped off.
Liked: I rebooked here because the last time I stayed it was convenient and clean.
Disliked: I was very disappointed given the current COVID-19 situation that I was charged for my stay even though I had to cancel. I understand that the room I booked was non-refundable, but I thought that given the current situation, with everything closing down to protect against the pandemic, an exception could have been made.
Anthony Sat, 28 March 2020
Disliked: There was a room service charge of £25.00 before you could order food very strange set up !
David Sat, 21 March 2020
Janice Tue, 17 March 2020
Comfortable, relaxing and convenient for...
Liked: At first we had a standard double room, but on informing the staff that the wall heater wasn't working we were immediately upgraded into a superior double. This room was pleasantly warm, more spacious and well appointed.
The breakfast was plenteous, well prepared and served.
The hotel was in an ideal location for visiting Oxford.
Disliked: Nothing, after the probem with the heating was so speedily rectified.
Kb Mon, 16 March 2020
Comfortable, but could do with...
Liked: The beds are really comfortable and breakfast was good. Also the ability to walk down the river and I to Oxford was nice .
Disliked: From the outside the hotel is lovely, but some of the inside areas (corridors to rooms and stairways) are a little tired. We had mould on our bathroom ceiling and the vanity for the sink was quite severely water damaged.
Anonymous Sun, 15 March 2020
Neil Sun, 15 March 2020
Liked: Very pleasant stay. Accommodated an early check-in which was extremely helpful.
Anonymous Sat, 14 March 2020
Clive Thu, 12 March 2020
Liked: The property was. Easy to find and had a lovely setting, was ideally placed for sightseeing in oxford
Disliked: Unfortunately the dinner menu was very short on different dishes and the food when it eventually arrive was at best mediocre.