Hawk's Nest Lodge, Osage Beach

This was the worst place I have ever seen in my life. I have been all around the world and this was by far the most disgusting, nasty place I have ever been in. We went in to our room; it stunk like old smoke and musty as can be. Turned around and checked out; lost our entire room charge $87.00 plus taxes, but it was worth it to not have to stay in this hole!

Liked: None.
Disliked: From the time we walked in the office, until 30 minutes later when we checked out. We could not get our money back, but we moved on to the Red Roof Inn right down the road - 1000 times better than this hole in the wall.

Very good

It was dissapointing.

Liked: It was in a good location.
Disliked: The room was very dirty. I am used to staying at older places but this was actually dirty. Could run my finger through dirt on the sink counter. Wound up cleaning it myself. Pillow cases and towels were stained.They charged an additional unexpected tax.

Discussed

Liked: Nothing
Disliked: When we got to room, we had to sweep bathroom and in front of vanity was broken glass furniture wasn't dusted. Had to hold down on handle to flush stool, took 10 mins fir vanity light to come on. Had to kick bottom of door to get into room. Room wasn't worth 475 dollars. No housekeeper works there the manager and wife has to do all. I asked for another room didn't have one. No one around had vacancy. Everything about the hawks nest is dirty. Decks pool area. Hopefully we were sleeping on clean sheets. The floors in front of vanity and bathroom hasn't been moped in I don't no how long. No happy at all. Terrible condition. I should get a refund or atleast parsal. Would never recommend this place to no one.

Would NOT recommend!

Liked: The pool was ok.
Disliked: I asked to be switched to another room right after check in and she said there was none available. Because as soon as you walked in the room smelled like mildew, & it was dirty. There was still chip bags and dog treats pushed down beside the fridge. The microwave didn't even work, but they did switch it for one from another room. The window didn't even have curtains, there was a throw across it, not even covering the whole window.

Passable

Liked: Location was good. Pool was great.
Disliked: No refrigerator or microwave like website said. Room was never serviced had to go to office and ask for toilet paper and towels.

Because of all the issues...

Liked: the pool water was clean, But the area had a cigarette butts on the ground area and because of the wind the umbrellas were flying off.
Disliked: The non-smoking room reeked of smoke so bad that I was getting sick I had a headache and I was nauseous. The property does not have garbage cans in the rooms because the staff told us they get stolen. There is no soap they don?t supply it. There was no toilet paper we had to ask and the towels were dirty we needed to ask. The room had dead bugs on the rugs and there were stains on the bed. The door jam was busted open so many times that our key would not work. It took several times to open the door. The feeling of safety was not there

Poor

Liked: Great location, nice staff and good parking. Even let us change our electric car.
Disliked: They did not have room service, towels small an very used, no trash can in room, our non smoking room smelled like an ash tray, The bedsheets so thin on my side of the bed you could see the bed. No bed pad, The couch had a broken arm. Overall really sad much in need of a face lift.