Hawks Cay Resort Guest Reviews
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12.8 miles from Marathon centre |
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Verified Hotel Guest Sun, 14 April 2024
Liked: The location and layout of the resort
Disliked: None
Verified Hotel Guest Fri, 12 April 2024
Liked: The hotel is nice and well maintained
Disliked: They require a resort fee. Regardless when you arrive, when you leave, or what you experience, you have the opportunity to pay the $55 resort fee plus tax! This hotel is already way overpriced for what to get then they add a resort fee.
Ana Fri, 12 April 2024
Nice relaxing
Liked: Pretty friendly service
Disliked: Not as nice as I thought it wud be for the price . Everything closed by 9 pm
Heidi Thu, 11 April 2024
Very good
Verified Hotel Guest Tue, 9 April 2024
Liked: It was nice that they had dolphins onsite. If you wanted to interact or just watch was an option for the kids.
Disliked: Basically the hotel doesnt care about your stay. - rooms are not clean upon check in -rooms are not cleaned along stay - activities and kids pool is broken - limited food options Long lines in marketplace for simple purchase 30-60 mins (banana)
Andrew Tue, 9 April 2024
Superb
Jeff Sun, 7 April 2024
The stay could not have...
Liked: The staff could not have been more accommodating or helpful. Everyone was so kind!
Disliked: The location seems very secluded from any type of grocery store or convenience store.
Chris Thu, 4 April 2024
Pool and lagoon were awesome!
Liked: Needs to be an alternate breakfast solution. 61 prime is way to pricey, which is why we went to town for most meals.
Disliked: We were very disappointed with the accommodations of the villas. Both units were dated and needed maintenance.
Samantha Tue, 2 April 2024
Amazing resort
Liked: The location was amazing! The views were stunning! Our condo & the view from our condo at the sunset village was wonderful! Everything was clean & the food & drinks were yummy! The dolphin encounter was so much fun! We were glad to have an option to get family pictures taken. We would return to this resort.
Disliked: It was pricey but we were able to find a better deal with booking.com. The drinks were very expensive & the food was pricey as well. There is not much communication among the different departments. There are different departments that you have to contact for every little thing. It would be nice if there was more continuity when planning the trip. I would ask a question about how to book a kids activity or make a reservation & I would be directed to a different department & I ended up booking things when other things we wanted to do was going on so had to pick & choose & miss things due to that.
Dotson Mon, 1 April 2024
It was okay; We would...
Liked: We liked the location and the dolphins.
Disliked: The food was terrible and it was very expensive terrible food. Everything was an extra charge, so that was annoying. The facility was not kept up to workable condition: AC a was broken in our room (blew cold air constantly), faucet was broken at the pool bathroom, carpets were gross and worn, staff was folding laundry in the middle of the halls. For the price we paid, all of those should be taken care of.