Liked: Staff was very friendly and accommodating.
Disliked: They could update the rooms and put a little more attention to the details. But no big problems at all.

Liked: The staff
Disliked: The rooms could be updated a lil

Liked: Should post when buffet is closed online when booking
Disliked: Buffet was closed, limited dining options especially at breakfast time

Liked: I can not just say this was good or that was good, I have to say everything was amazing!
Disliked: Absolutely not

Liked: The amenities were amazing. The staff for the most part was amazing up until the end. The beds were the most comfortable that I think I've ever slept on.
Disliked: The rudeness of the staff upon check out. We were told check out time was 12, and in all actuality it was 11. We were charged an additional $25 for a late check out because of it.

Liked: the fact that I was right at the casino.
Disliked: The room I was given was not the room pictured when I made the reservation. The photos for the premium king kc tower showed me a bathroom with shower separate from the tub however when I arrived in my room it was just a regular tub with shower head.

Liked: The room was nice and clean
Disliked: The staff was horrible. One young man names jaden I believe was awesome but he�s supervisor was totally incompetent.

Liked: The staff was wonderful
Disliked: We did not get the hotel room we picked out online, it wasn't even close. And the crab leg buffet was WAY overrated, Prairie Band Casino beats Harrah's hands down.

Liked: Nothing
Disliked: Rooms are filthy