Harrah's Cherokee Casino Resort

Good

Liked: The room was nice. Could have been a little cleaner. The TV was pretty old and didnt have many free viewing options.
Disliked: The staff at the food court were very rude.

Very good

Exceptional

Liked: Everything was awesome! Clean, warm, friendly. Perfect!
Disliked: Pillows were so small barely had enough room to lay my head and flat.

Exceptional

Exceptional

Gorgeous place. Amazing & very...

Liked: Beautiful place. Beautiful staff. Amazing views though. Amazing !!!!!
Disliked: Nothing for teens to do except bowling. My teens were bored out of their minds. Probably was a bad choice to bring them but more activities for them would have been great. Definitely would have love to learn more about the culture & the beautiful Cherokee people durning the trip

Exceptional

Liked: The entire casino resort facility is very well maintained and gives the impression of luxury throughout. This translates to the rooms as well at least in the Cherokee Tower where I stayed where my room was very luxurious in it's fit and finish and I was impressed with its condition. The staff was all friendly and courteous and helpful in every respect. The variety of restaurants on site is impressive. Although prices can be pretty steep, the quality of food is exceptional. Booking a room during the week provides the best value and also probably one of the better experiences as the casino is less busy as is the facility as a whole. Staying in the resort provides amenities such as access to the multiple pools on site all of which are very well maintained and provide a unique atmosphere each their own. The location of the casino resort is very accessible to all the surrounding shopping and dining opportunities as well as other activities to keep you entertained.
Disliked: Restaurants can be quite pricey as are options for the spa and shops within the resort but this is to be expected for on-site options. The layout of the resort is a bit confusing at first and can be quite disorienting for first time visitors, but once you learn the layout it's fairly easy to navigate. One very specific complaint is that there is only one main beverage station on the casino floor for coffee and Fountain drinks for such a large footprint. Although there are drink attendants walking around the casino floor at all times to take orders, if you wish to go get a drink yourself it can be quite a walk to do so.

Family trip

Liked: Great trip and Great resort.
Disliked: The only thing I has an issue with,is they sent a text to check in early and it did no good, we still had to wait.

Stay was great

Liked: Very nice clean
Disliked: Was alot of walking involved