Harmon Guest House

Superb

Just ok.

Liked: Great location close to shops, restaurants and wineries. Everything within walking distance. Enjoyed the rooftop bar/restaurant. Property is pretty and lobby inviting. Nice rooms. Bed was comfortable. Cozy robes. Steamer provided in room. Valet parking onsite. Staff was friendly.
Disliked: Third time staying. Previous visits were 5 stars. This stay our room had a balcony facing the main street (our request) and it was extremely noisy after hours. The “curtains” were so sheer, basically see through, that the early morning sun lit up our room like a flood light at 6:30 a.m. and there was no blackout shades. Didn’t have that issue on past stays as we weren’t facing the street. The white comforter on the bed appeared to have a blood stain or perhaps chocolate stain on it. One of the three throw rugs was stained and they were all slippery and sliding on the floor. The ice machine on our floor and the floor below us weren’t working. They suggest you call the front desk ahead of time so valet can retrieve your car, however, both times we called, no one answered the phone despite letting it ring several times. The “complimentary” valet is no longer complimentary. No biggie but we appreciated that it used to be. The lovely complimentary in-room snacks are gone. They used to have the best selection of nuts, bags of chips and small bags of cookies on the coffee service cart in the room. The lovely touches that made the hotel special and stand out from others are now non-existent. Once again, no major complaints but little things add up. There are no luggage racks to set your heavy bags on so if you need to retrieve something from your luggage or travel bag, you either have to throw it on the bed or on the floor. Much more convenient to have the luggage racks that most all hotels utilize. Ladies, there are no magnifying mirrors for applying makeup so if you need one, bring one. The lighting isn’t the best. All in all, we were a bit disappointed this stay. The attention to detail we enjoyed from previous stays wasn’t up to par this time around. The staff continues to be very nice and welcoming.

Exceptional

Liked: Staff extremely friendly and helpful. Room stylish, comfortable and clean. Great location.

Subpar staff quality, cleanliness and...

Liked: Central location in Healdsburg.
Disliked: Unprofessional and unfriendly staff (one in particular at the front desk) + terrible noise control + dirty sheets + disgusting and broken water dispensers + unresponsive GM.

Very good

Super convenient, beautifully designed hotel,...

Liked: Great design planning and aesthetics, not your standard run of the mill hotel design. Appreciate not having wall-to-wall carpet, and the outdoor patio was a nice option to have.
Disliked: Bathroom/Shower: not a lot of privacy, there is a gap in the bathroom door even when fully closed. Not sure about all rooms, but our room was definitely for a single or a couple, not for a family.

Great Location. Cute and clean...

Liked: Great location. Cute Hotel.
Disliked: The staff seems like they're in need of a refresher in customer service training.

Very good

While the location is great,...

Liked: Great location, clean, comfortable bed
Disliked: Doesn’t have a lot of amenities for the amount paid