Visiting with friends to take...

Liked: location and staff

Exceptional

Good

Liked: Excellent location in the heart of Bath and characterful property
Disliked: Booking for 3 adults I was comforted by the description of the room as being 36 square meters. However the room turned out to be less than 20! This is totally unacceptable and affects the credibility of Booking.com.

Exceptional

Liked: very welcoming and great location.

Superb

Liked: The location is great. It is not far from the bus/train station and easily walkable (unless you have lots of luggage). The bed was very comfortable and the staff were great. The room was small, which was expected, and not a lot of space for laying out luggage, toiletries, etc. We slept with the windows open and there was a great fan in the room, which was much appreciated. We enjoyed our stay!
Disliked: There wasn?t much space in the room/bathroom for setting out toiletries.

fantastic, will definitely be back.

Liked: super helpful Staff, right in the centre of town, great decor choices. very clear instructions about parking.

Excellent staff and fabulous location.

Liked: Excellent central location, super staff. Parking system was well planned and facilitated by staff. Hot tub is a lovely touch. Would stay again.
Disliked: Room 14 is warm, but a fan is provided. it?s quirky, contains two flights of stairs, one is a tight spiral and it has a lively pub opposite. Fine for us as no mobility probs and not wanting to get to bed early but I would make sure you don?t get this room if you don?t fancy the stairs! Breakfast was okay but not great for the price but we discovered an excellent place next door so would not book breakfast at the hotel again.

excellent place

Liked: central location
Disliked: number of stairs!

A quiet comfortable hotel located...

Liked: Very nice hotel in a beautiful UNESCO heritage city. Well located near many of the Bath's highlights. Friendly and helpful staff. Cute, quirky decor. Nice pub across the street.