Passable

Exceptional

Exceptional

Good

Superb

Disappointing

Liked: The view of petco park was nice.
Disliked: Wipe down the patio furniture!! During my stay I had my balcony door open and heard what sounded like water splashing. I looked outside and the people above me were relieving themselves onto my balcony. Nothing was ever done about it either....not even an apology from the front desk. I got a call from someone who said he'd look into it and weeks later, nothing.

Very disappointed

Liked: Location
Disliked: The staff was friendly. Other than that it was a disaster. I got what I thought was going to be a suite. But was just a room with a couch. I paid over $600 a night and got much less than my friends that paid less. The moment I got to my room the bed was not made there was women?s make-up all over the pillows and sheets. Jewelry on the nightstand and the bathroom was dirty. I got this room based on a video I saw and it was nothing like what I saw. My balcony was facing the pool and party area so it was like I was thrown in the middle of spring break. With techno music blasting so loud I couldn?t even enjoy my balcony. Then when some friends came over that were staying the same hotel, I found out they had better rooms for less and facing petco field which is what we were there for. And not loud techno spring break party going on outside their room. I ended up just leaving early because I just wanted to get out. Next time I?m in San Diego I will stay somewhere else. When I told the desk about the room they sent a cleaning staff that cleaned everything up. I even told the guy at the desk when I left and he couldn?t care less. I have stayed at 5 star hotels all over the world, and I have stayed at some lower chain motels and never have i wanted to just leave within minutes of checking in as I did at the hard rock. Keeping my $600 and sleeping in my truck would have been a better option. Sorry hard rock hotel but you really disappointed.

Very good

Exceptional