Hard Rock Hotel San Diego Guest Reviews
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Joshua Sun, 8 June 2025
Superb
Disliked: Parking fee too high
Daphne Sun, 8 June 2025
Totally unpleasant
Liked: Dislike it. Service was bad
Disliked: The counter staff, the manager was inefficient and unhelpful. We arrived to deposit our luggage’s and were told by the check in staff that the rooms would be ready in an hour. We returned in an hour and was told their wifi is down and they are unable to check and that we cannot hold what the counter staff has said as true. No apologies of any sort but just bossily pointing that we were there before official check in time. We left again and came back after 6pm to check in. Overall unpleasant. Also, they took a usd150 deposit not as a holding charge but an actual transaction which the staff said will be refunded in 5 business days. This is unheard off and inconsiderate of exchange rates involved in the refund
Brogan Thu, 5 June 2025
Exceptional
Alvaro Thu, 5 June 2025
staff not friendly at all,...
Liked: location is top
Disliked: hidden fees, dirty, our room although it was a woodstock suite, it was very run down.
Obinna Wed, 4 June 2025
Great stay!
Liked: Overall ambiance was great. I also appreciated the parking garage next door!
Disliked: Limited bathroom privacy if you have someone in the room.
Anonymous Tue, 3 June 2025
My stay was extremely pleasant,...
Liked: Room and location
Richard Tue, 3 June 2025
Back hurts
Disliked: Beds very uncomfortable
González Tue, 3 June 2025
Exceptional
Serdar Tue, 3 June 2025
Very good
Jacqueline Mon, 2 June 2025
Very festive and exciting stay
Liked: Room, Location and Amenities
Disliked: Valet location, need better loading options location