Hard Rock Hotel Madrid Guest Reviews
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Gareth Sat, 2 August 2025
Exceptional
Mehmet Sat, 2 August 2025
Excellent experience
Liked: It has the feel of a true hotel. The staff is wonderful, impeccably friendly, and understanding. I'd especially like to thank JALID, the receptionist, for his understanding and helpfulness. This was the fourth hotel I've stayed at in Europe in the last 10 days, and the breakfast, room, and staff were the best. Everyone can choose this hotel with confidence.
Disliked: The pool could have been a little bigger.
Kane Fri, 1 August 2025
Fantastic stay will definitely stay...
Liked: Staff so friendly and helpful. Great atmosphere in hotel. Fab location.
Disliked: Nothing
Elizabeth Thu, 31 July 2025
Terrific location for station, parks...
Liked: A bit of luxury after the Camino de Santiago. Booked as handy for Atocha station. The outside area - pool etc - a real bonus. Lovely staff. Good bars and restaurants nearby and Reina Sofia, The Prado and Retiro Park a short walk away .
Disliked: The music in the roof top bar was horrendous. Nothing “rock” up there. We left after one drink. A pity as it’s a lovely area.
Niamh Thu, 31 July 2025
Good
Liked: The hotel was lovely and the rooms were very comfortable.
Chris Tue, 29 July 2025
Exceptional
Luke Mon, 28 July 2025
Exceptional
Balvinder Mon, 28 July 2025
Superb
Kellie Mon, 28 July 2025
Very good
Serhat Sun, 27 July 2025
Exceptional
Liked: Very clean, beds are so comfortable, staff are so friendly and helpful, great location
Disliked: If i have to think of a way the hotel can improve, it will be something small which is to improve on the ability of making iced coffees.