Superb

Liked: I love the pool, the room was clean and specious.

Superb

It was ok

Liked: The concept
Disliked: The elevators

Amazing

Liked: Absolutely awesome! The hotel is beautiful the room is large well equipped modern and beautiful have a great view and the best it’s the hot tub! Everything is very clean and comfortable the breakfast is delicious and all the personal is very kind! Amazing experience
Disliked: Nothing

Good

Exceptional

Exceptional

Worst option in GDL thus...

Liked: Inside was aesthetically pleasing, that’s about it.
Disliked: Horrible horrible experience. Had two rooms - both parties would never stay here again. My wife and I’s first room, filthy. Turned a blind eye to it. Sink clogged. Requested assistance and they said they’d send someone right up - nothing. Waited 1.5 hours, then called again. Finally after 9pm someone came up to help. Requested our room to be serviced, no one even came up. On the 19th floor, and super loud. The other family in the other room had the same experience. Tons of noise (we heard drills from construction) and about 4 x 1-2 min long trains come by (sounded like it was almost in our hotel) from 3am-6am. We finally went downstairs and they switched us rooms to the 23rd floor. The new room, nearly just as filthy. The shower was disgusting, so this time we took it upon ourselves to clean. We had milk in the fridge only to find out 6 hours later, it didn’t even work. At 9:30pm, we called and the lady lugged up a new fridge. Here we are at 9am thinking we are finally settling in, and realized the ceiling is leaking water in the bathroom and it’s a total health hazard. Knowing we will have to switch rooms again, we’re livid. Called the front desk requested the GM and it’s like bodyguards not wanting to transfer us. They said come and see what we can do. What a FREAKING JOKE. I’ll make sure to share our experience with anyone and everyone online and offline. For the price we paid we court have stayed at NH collection but unfortunately chose this disgusting place with an ignorant staff. Who wants to switch rooms 3 times and burn our time during our vacation with family?? If that’s you, come!

Good