Hard Rock Hotel at Universal Orlando Guest Reviews
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Write a review
Bruce Wed, 23 April 2025
Exceptional
Laura Sun, 20 April 2025
Very good
Liked: Location was ideal for getting to the attractions.
Carla Fri, 18 April 2025
Hard rock hotel
Liked: Express passes were a great addition. Pool facilities were very good. Location for Universal was excellent.
Disliked: The room was very dated, not like the pictures. The level 7 amenities were sparse, particularly between 5-7 cold spring rolls and chicken skewers. Message advising they noted it was my birthday and would make it extra special. However, not even a plate with a happy birthday. Raised with guest services who did apply a small credit. Well worth it for express passes. However, would not bother with lounge access as not worth the extra money.
Kristien Fri, 18 April 2025
Superb
Jose Fri, 18 April 2025
Very good
Jian Thu, 17 April 2025
Exceptional
Liked: very good location!walk 5 mins to universal studio。 the swimming pool is amazing,water very warm!
Islam Tue, 15 April 2025
Rockin' stay for Universal Studios!
Liked: Our family had an amazing time at the Hard Rock Hotel. The location was perfect for visiting Universal Studios and Universal Islands of Adventure. We loved the short 5-minute walk to the parks through beautiful scenery, and the free water taxi was a fun and convenient alternative. The front desk staff were amazing and very helpful. Our room was also nice, clean, and well-equipped. Overall, we had a fantastic experience and would highly recommend this hotel for families visiting Universal!
Disliked: it would only have been better if the room had free water bottles and a more modern coffee machine.
Cuan Tue, 15 April 2025
Very good
Lorraine Tue, 15 April 2025
Exceptional
Cathryn Tue, 15 April 2025
Worth the stay for easy...
Liked: We stayed in a Club Room which allowed us access to a light breakfast and drinks and snacks / salads each evening. Only downside is the hotel is tired and 4 of us in the 1 room was a squash. It is however a mere 5 min stroll to the parks and we received early access and Express Passes from staying at the hotel. So 10/10 for location if visiting Universal Parks!