Hard Rock Hotel at Universal Orlando Guest Reviews
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Write a review
David Thu, 5 June 2025
Good
Pat Mon, 2 June 2025
Definitely stay here again but...
Liked: Close to Universal
Disliked: ColdRude water taxi driver
Judith Mon, 2 June 2025
Superb
Marsha Sun, 1 June 2025
Very good
Alexandra Sat, 31 May 2025
Very good
Lee Sat, 31 May 2025
Exceptional
Lisa Fri, 30 May 2025
Superb
Liked: Lovely hotel, helpful staff. Spotlessly clean. Express passes excellent.
Disliked: Bus service to volcano bay and epic could have been more frequent. Halfhour wait for buses at both parks, plenty of buses for other hotels passed by.
Kristopher Thu, 29 May 2025
Good Hotel but bus service...
Liked: The room was very nice, check in staff etc were very pleasant. The use of express passes on the day of check-in and check out was a positive..
Disliked: The pool area and hot tub was a bit run down in parts. The biggest disappointment was the bus service to the hotel it was slow and took quite a while. The buses to cabana bay etc were a hundred times better and Universal needs to fix this.
Caroline Thu, 29 May 2025
Exceptional
Vicki Wed, 28 May 2025
Great for Express Passes!
Liked: Its location & being able to get Express passes for Universal.
Disliked: I felt the room was very basic, not even any shower gel. The tea/coffee maker didn't work, also there was no tea anyway! Also bottle of water in the room was $8!