Very good

Superb

Liked: Excellent all round. We will be back!
Disliked: Nothing

For what we paid wasn?t...

Liked: The location
Disliked: Balcony was nothing the rooms were standard

One night stay

Liked: Stunning hotel in the centre
Disliked: Quite noisy outside

Birthday celebration

Liked: Well located. Some staff were very helpful including breakfast and one bar girl even due to kitchen and bar issues
Disliked: Room was extremely hot, had to ask for toilet roll and for room to be cleaned. Balcony area on fourth floor banister was loose and trio hazards lying around including broken decking and duck taped walls. Furthermore balcony was for the whole floor and people not sticking to rules and walking past made you feel you had to keep curtains and door closed which as stated room temp was terrible as air conditioning was poor.Breakfast wait on first day was 1 hour and the standard was poor, breakfast next day was little better but still not for a supposedly 4 star hotel. When checking in both us and daily if you needed to speak at reception for anything the queuing was a long wait.Long waits for drinks service

Not what it says it...

Liked: Location
Disliked: Staff on reception rude well one in particular the man and unhelpful told one thing did another ? paid for a luxury room far from it no better than a travel lodge says it?s beatle themed hotel sticking a picture up in the room doesn?t make it a theme ?.. air con didn?t seem to be working in our room when we contacted reception oh thanks for letting us know that your room affected but no offer of a solution safe to say I travel a lot all over the country and even if offered a night here for free wouldn?t take it !!!! Love Liverpool but the stay put a dampener on our weekend

Exceptional

Disappointing

Cannot wait to go again

Liked: Absolutely fantastic breakfast and lovely comfortable bed
Disliked: Everything was fantastic