Name: Harbour Light Motel
Address: 200 Nicol Street, Nanaimo, BC
Telephone: (888) 406-7656

Normally, I don’t like to give bad reviews. However, my recommendation - spend the extra $50 and find somewhere else to stay. The beds are extremely uncomfortable; very loud and had missing linen; didn't even have a face cloth in the washroom. The gentleman who checked us out advised me that my room smelled like smoke even though I don't smoke and my husband didn't even smoke in our car parked in front. He went across the parking lot. I still have not received my deposit back. It's been two days. I would not recommend this motel. The only reason I gave it a poor and not terrible is due to the young woman who checked us in. She was very polite and very helpful. If it wasn't for her, I'd give it a terrible.

Liked: The size of the room was decent. The young woman who checed us in was very helpful and seemed knowledgable.
Disliked: Missing linens; the beds were extremely uncomfortable. Had a horrible sleep; very loud - we could hear everything above and around us. Problem checking out and getting my deposit back.

Superb

Good value for the cost.

Liked: Clean room with a comfortable bed.
Disliked: I required a late check-in and the Office closed at 10:00. A key was left in a lock box, which I found unusual when checking in to a motel. I also paid with an E-transfer, including a $200 damage deposit, which was to be returned once verified that the room was left in order. Twelve hours since I checked out and the damage deposit has not yet been returned.