Name: Harbour House Hotel
Address: 121 Upper Ganges Road, Ganges, BC
Telephone: (888) 406-7656

Very good

Great location, and clean, roomy...

Liked: The bed was very comfortable, and the room was spacious for me to do my morning tai chi. The lighting was good, the curtains worked, the "closet" was roomy. Really appreciated the nespresso maker and the in-room fridge. Also the chilled lemonade and lemon water in the reception area.Location was super!
Disliked: Very nice job on the remodel, except leaving the lights on the patio on all night long was a huge disappointment. I had to leave the "blackout" curtain closed all the way, all night, instead of being able to sit outside in the evening under the stars looking out at the harbor lights or watch the moon from bed. Really missed seeing the Salt Spring night sky. The light in the bathroom was motion-sensitive, which meant it came on in the middle of the night when I walked into the bathroom, this is a terrible experience, I had to tape a bandaid over it so I wouldn't have trouble getting back to sleep.

For the price we expected...

Liked: The view is spectacular. The balcony spacious. Most staff were friendly and accommodating. We were allowed to stay a couple of hours past checkout which was very appreciated. Bedding and towels were high quality. Ice water, lemonade and lemon water were available 24/7
Disliked: The coffee was poor. Had to ask for an ice bucket and track down liners for the ice. Daily cleaning was cursory. Supplies not always replaced. eg. sugar, toilet paper. Debris we tracked in from beach walk at our entrance was not swept up. Chair looked worn. Carpets stained in places. We would have appreciated knowing there was a microwave available for guests.

Very good

Liked: Excellent food. Excellent location.
Disliked: The toilette seat was replaced with one that did not fit properly. It slid around when you sat on it. We told the front desk lady and she said she would tell maintenance. Nothing happened. Some response or compensation would have been appreciated. Besides this one complaint, everything else was excellent.

Superb

Liked: everything is perfect, a little bit pricy compares to other hotels.

Fabulous place to stay on...

Liked: We liked the location in Ganges. It was walkable to all the shops.

Very good

Liked: The rooms are clean and spacious, lots of counter space and a great view. They allowed us to store our e-bikes inside which was nice. The front desk staff were friendly and accomodating.
Disliked: The restaurant onsite was easily one of the worst dining experiences we have had. The restaurant was empty when we arrived at about 11:30 am. There was one server who was very inexperienced and should not have been left alone unsupervised. Our meal took an hour to arrive at the table. When you are the only one in the restaurant its a bit concerning. When finally the food arrived, some of it was overcooked and some undercooked. We didn't even eat half of it. It was horrible.