Poor

Liked: very sad experience

Cant really call it a...

Liked: The marketing manager would not allow us to check in until 3pm. Veryfirm if not rude about this. Also detected racism, altho veiled. Willnever book here again...and my family has booked there several timesover the years. Never had someone so rude as front desk marketingmanager...was told at 2:05pm that no room was clean and no way we couldcheck in..OR Leave our bags anywhere...they took a $200 damage depositand for me to walk away they would have charged me anyways...RUDE Ruderude and I suspect racist.
Disliked: See above comment

Okay

Very good

Terrible

Disappointing

Disliked: Unfriendly staff at the front desk

Passable

Liked: I liked the deal I got and that it was within walking distance of the people I was visiting
Disliked: The floors in the room and hallways were so uneven that I had to be careful when walking. The hallways were so narrow that it made it extremely difficult to maneuver with luggage. The bed was very hard. I had to use pillows under my legs to get comfortable. They made the bed everyday during my 5 night stay, but I didn?t see any evidence of them cleaning anything except when they changed the garbage. Not once did they wash or exchange either of the two drinking glasses or wipe anything down in the bathroom. I found a very long black hair in the tub. Every single time I came back to my room I had to get my keycard reset. The staff were friendly enough if we made eye contact but at no time did anyone ever go out of their way to greet me or acknowledge my presence. On checkout they charged me $10 for a towel that was slightly larger than a hand towel because there was a hint of pink left on it from my hair that I dyed over a month ago. They stated that they?d have to throw it out because they were not going to get the colour out. I find this quite funny because there was more than one towel, including the bath mat, that had little brown stains on them.

Relaxing

Disappointing

Liked: Cost and location
Disliked: Staff was rude, charged $15 for a towel that wasn't my fault. And I complained about a rat problem and no refund nor apology was exchanged.