Hanalei Colony Resort

Not bad compared to the...

Liked: I like nature and the room design.
Disliked: Not specifically when people talk about our room in the morning. And we saw a cockroach in the room.

Fabulous

Liked: Gorgeous property, beautiful location. Very clean . Comfortable. It was a joy staying here.
Disliked: No good restaurant on site . Opakapaka is very run down place…

Superb

Liked: The location was amazing!
Disliked: The hot tub was not working until the final night of our stay.

The perfect place to stay...

Liked: The location and the room was perfect for us. The bed was super comfortable and we commented on the weight of the duvet but during the night we were sure glad to have it. The kitchen was well equipped with new pots and pans, a coffee maker and all the plates, cups and cutlery you could possibly need. We enjoyed Tunnels Beach and it was so handy using the shuttle bus. The beach chairs and snorkels were an added bonus.
Disliked: Having to leave.

Beautiful location, but the rooms...

Liked: The location of the hotel is beautiful in the wonderful north of Kauai, with easy access to Haena state park and the cute city of Hanalei with several restaurants. The room was spacious.
Disliked: We booked the premium ocean front suite which is said on the website to have two bedrooms. This is not true, it is designed as one big room (kitchen, living area, king bed and a small couch as a second bed. The small couch will fit a small person and shouldn’t be marketed as a bed for an adult, perhaps a child. You can «close» the rooms with a partition, but these are fully open all the way around the roof, so it gives no feeling of two rooms. We were only two people, so it wasn’t a big issue, but my brother rented this room also with his wife, baby and our mother, and it was of course a problem. Picture underneath. It was also not cleaned to my liking, there was a lot hair not cleaned from the shower drain.

Exceptional

Exceptional

Exceptional

A very quiet, comfortable, and...

Liked: Almost everything! Remoteness/privacy. Size of room. Ocean views. Easy parking. Included beach chairs & sun shades/beach umbrellas. Pool towels already in room. Staff friendly & helpful. Full size fridge and well stocked kitchen cookware & utensils for 4 people, excellent ventilation in the sleeping and living/dining areas, nice bed linens.
Disliked: Only a couple of items:1. At check in we were told that our room had been upgraded from “ocean view” to “ocean front”. Nice!… until we got to the room and realized that at most, calling our room “ocean front” was a significant exaggeration. Yes, it had lovely ocean views from 2 different angles, but there were actually two 2-story buildings in front of us, which were truly the “ocean front” rooms (4 rooms in each building), that is, nothing between them and the sand/water. Come on guys, let’s be real and just call it what it is: “ocean view”, just like many of the other rooms at HCR. To be told that we had an ocean front room during check-in and then to see what the situation was actually like, was truly disappointing, and honestly, it made us feel as though we had been duped. It would’ve started things off on a much better footing had nothing been said about an “upgrade”, as we were already expecting a room with nice ocean views, as had been described in the online listing. Authenticity goes a long way, especially with first encounters. 2. There were other things as well, all quite nit picky, but nevertheless still things we didn’t like: broken toilet seat in the half bath, no exhaust fan in the full bath, (hurricane style windows which could be cranked open , yes, but well below eye level for many people on the outside walkway, thus we didn’t feel comfortable leaving them even partially open while showering, thus a very humid/wet bathroom after showers), rust covering the top of the refrigerator and multiple ceiling fans (which were otherwise quite nice with remotes and several settings), lack of a dishwasher, and super thin, seemingly less than single ply, paper towels & TP.