Hanalei Colony Resort

Exceptional

Exceptional

Exceptional

A very quiet, comfortable, and...

Liked: Almost everything! Remoteness/privacy. Size of room. Ocean views. Easy parking. Included beach chairs & sun shades/beach umbrellas. Pool towels already in room. Staff friendly & helpful. Full size fridge and well stocked kitchen cookware & utensils for 4 people, excellent ventilation in the sleeping and living/dining areas, nice bed linens.
Disliked: Only a couple of items:1. At check in we were told that our room had been upgraded from “ocean view” to “ocean front”. Nice!… until we got to the room and realized that at most, calling our room “ocean front” was a significant exaggeration. Yes, it had lovely ocean views from 2 different angles, but there were actually two 2-story buildings in front of us, which were truly the “ocean front” rooms (4 rooms in each building), that is, nothing between them and the sand/water. Come on guys, let’s be real and just call it what it is: “ocean view”, just like many of the other rooms at HCR. To be told that we had an ocean front room during check-in and then to see what the situation was actually like, was truly disappointing, and honestly, it made us feel as though we had been duped. It would’ve started things off on a much better footing had nothing been said about an “upgrade”, as we were already expecting a room with nice ocean views, as had been described in the online listing. Authenticity goes a long way, especially with first encounters. 2. There were other things as well, all quite nit picky, but nevertheless still things we didn’t like: broken toilet seat in the half bath, no exhaust fan in the full bath, (hurricane style windows which could be cranked open , yes, but well below eye level for many people on the outside walkway, thus we didn’t feel comfortable leaving them even partially open while showering, thus a very humid/wet bathroom after showers), rust covering the top of the refrigerator and multiple ceiling fans (which were otherwise quite nice with remotes and several settings), lack of a dishwasher, and super thin, seemingly less than single ply, paper towels & TP.

Exceptional boutique experience. A must-stay!

Liked: Sunrise from the lanai. Endless walks on the sand to tunnels beach. Spacious, well appointed condo. A 10 out of 10 if you aren’t a mega-resort type:) We are currently on the south shore for four nights and I’m honestly considering bailing on our fancy (expensive) non-refundable hotel to return to the Colony for the remainder of our trip.
Disliked: I loved everything.

Superb

Very good

Fantastic Property

Liked: Fantastic location fantastic. Property enjoyed everything very much.
Disliked: Location views and the apartment itself

Exceptional