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Hampton Inn Wilmington Downtown eef - (855) 304-8562
Hampton Inn Wilmington Downtown, 225 Grace Street, Wilmington, NC -(855) 304-8562
Area: Wilmington Central
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BOOK ONLINE OR CALL - (855) 304-8562
4.35
HOTEL RATING: 
EXCELLENT
4.35 out of 5 (567 Ratings)
0.3 miles from Wilmington centre
BOOK ONLINE OR CALL - (855) 304-8562
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Hotel Description
Ideally set in the center of Wilmington Hampton Inn Wilmington Downtown provides American breakfast and free WiFi. This 4-star hotel offers luggage storage space. The hotel has an indoor pool fitness center and a 24-hour front desk. A business center and vending machines with snacks and drinks are available on site at the hotel. USS North Carolina is 2.7 miles from Hampton Inn Wilmington Downtown while Thalian Hall is a 3-minute walk from the property. The nearest airport is Wilmington International Airport 3.1 miles from the accommodation.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
j
Free Parking
A
Business Center
Other Amenities
` Free Breakfast
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` blackout curtains
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Game Room
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` taxi service
` Shops on site
` Sofa
` Smoke alarms
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` Body thermometer available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)

Hampton Inn Wilmington Downtown Guest Reviews

Overall Average Score: 
Excellent (4.35 out of 5)

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3

Pleasant - 3 out of 5

Mary Mon, 25 September 2023

For the amount of money...

Disliked: Valet parking added another $50 to an already expensive $275 a night room. The toilet paper was very substandard.The shower had mold spots and the sink had someone else’s hair from a beard trim all over it. There was no soap on the sink. There was a small blood splatter on the wall in room 421! We were counting on a shuttle bus to take us to our wedding venue four blocks away as it was pouring rain all weekend. When I needed my car to go to a wedding, the valet informed he was at the airport and would be 20 minutes or so!

5

Exceptional - 5 out of 5

Caldwell Thu, 7 September 2023

Exceptional

1.5

Poor - 1.5 out of 5

Zhongcheng Tue, 5 September 2023

Poor

Disliked: Booking.com told me if I check out within an hour of our call I could get two nights refunded that I didn’t stay. But they never gave me the refund and booking agent wasn’t able to contact them anymore

3.5

Good - 3.5 out of 5

Adriana Mon, 4 September 2023

Good

Liked: Location, comfortable beds
Disliked: Check-in took so long, and they were having trouble finding my reservation. In the checkout, they charged me a higher rate than the one I had booked. They had no problem fixing it, though.

5

Exceptional - 5 out of 5

Mmacquade Wed, 30 August 2023

Nice clean Hotel

Liked: Nice and clean hotel, friendly staff.
Disliked: Can't think of anything.

5

Exceptional - 5 out of 5

Kimberly Mon, 28 August 2023

Exceptional

5

Exceptional - 5 out of 5

Linda Fri, 25 August 2023

I enjoyed my stay at...

Liked: The staff was very hospitable and the hotel was very clean!!! Very nice accommodations with a variety of options. From check-in to check-out, our stay at hotel was very commendable.
Disliked: I didn’t like that I didn’t have an omelette option for breakfast but that’s ok. I was able to settle for the waffles.

0.5

Poor - 0.5 out of 5

Jeff Mon, 21 August 2023

This was a very costly...

Liked: The location was convenient to downtown Wilmington.
Disliked: Upon opening the door to room 413, below is a complete list of the lack of cleanliness and safety during our stay:1. Room phone was dead. Asked the manager about it at the front desk, and she shrugged her shoulders as if it wasn’t a big deal. I had to explain to her if we needed anything there was no way to dial down to the front. She said there was nothing she could do about the phone, and gave me her business card to call if we needed anything.2. The bathroom and the room were not serviced, meaning no toiletries, toilet paper in the bathroom and no blanket in the closet. We had to go downstairs to the front desk to ask for all those things. Instead of someone bringing them to our room, they loaded us down with toilet paper and a blanket.3. There was black hair on top of the shower drain.4. The carpet was dirty and needed vacuuming.5. The entry and bathroom floors were filthy black.I cleaned the bathroom floor and entry floor with a wet hand towel.6. Dirty tray table. It was sticky and had visible stains on it. I also cleaned it with a hand towel.7. Dirty foot stool and sofa. The stool was filthy black, and the sofa had visible white stains on several areas ofthe sofa.8. The room thermostat did not keep the temperature set for the room. Again, I mentioned this to the manager, and she said there was nothing she could do.THey offered to move us to another room after we already unpacked. Before packing and moving to the offered room, I asked to see it, and they said it was just like the room we were currently in, and did not allow us to view the room, so we stayed, and I put in a request for housekeeping to come after 11am the next two consecutive days, and literally never even showed up. When I asked why we were not receiving cleaning services, they said they did not have enough housekeepers to clean rooms. While I sympathized and understood, that problem was for the hotel to fix in order to meet the needs of their guests.

5

Exceptional - 5 out of 5

Scott Thu, 17 August 2023

Exceptional

1

Poor - 1 out of 5

Erica Sun, 13 August 2023

Would not stay here again.

Disliked: The beds were made but under the comforter, there was not fitted sheets on either beds and the mattress cover on one bed was covered with dirt, hair, and even a small blood stain. Also, there isn't a parking lot at this location. There is additional $25 for parking (valet attendant takes the car and brings it back when we need it but takes time to retrieve).

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Hampton Inn Wilmington Downtown 225 Grace Street, Wilmington, NC