Hampton Inn By Hilton West Springfield Guest Reviews
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2.6 miles from West Springfield centre |
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Chelsea Tue, 5 March 2024
A warm room in an...
Liked: This was an emergency overnight due to Amazon not delivering an air mattress and comforter. The hotel accommodated me in a very short time and got me comfortable in my room within minutes. I interacted with the front desk staff (night-he was so kind with a great personality. morning-she was smiling and friendly as I stumbled back to my condo and she even gave me a free soda to wake me up.) and housekeeping (very nice woman who had a great system for interacting with people who speak a language other than her own.
Jennifer Fri, 23 February 2024
I would definitely stay here...
Liked: Convenient location. Comfortable beds. Staff were exceptionally kind and helpful.
Disliked: The first room we in had a pull out that needs to go in the dumpster. It was horribly uncomfortable. Staff was nice enough to change our room so we could sleep.
John Mon, 12 February 2024
Very good
Sonia Sat, 13 January 2024
Our stay was pleasant and...
Liked: Location, clean and great customer
Ruby Mon, 1 January 2024
Bad
Liked: Nothing
Disliked: Old and dingy
Bourbeau Mon, 25 December 2023
Very good
Mark Mon, 27 November 2023
Pleasant
Liked: Quiet peaceful clean
Disliked: Hot water was boiling hot you could not take a shower no cold water. Breakfast was lousy
Tammy Thu, 16 November 2023
Ok
Disliked: I wanted to pay cash, add said pay at check in and we wanted to pay cash. Also they put a 250 hold on credit card, never had this experience and dont like it. Other then that it was nice
Denise Mon, 13 November 2023
Exceptional
Anonymous Mon, 13 November 2023
decent stay but very expensive...
Liked: convenient and clean
Disliked: too expensive for the level of quality and amenities. too loud with child related activities especially being on the 1st floor close to the lobby