Hampton Inn Utica Guest Reviews
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|1.1 miles from Utica centre|
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Dustin, Adams Center, visiting Stanley Theatre Utica Thu, 2 January 2020
On par with similar hotel rooms in this price range. Nothing special but no complaints either. It was as expected. Parking on premises is nice and it's close enough to downtown to walk.
Liked: Large room; Whirlpool tub; free parking.
Linda Tue, 28 June 2022
it was what i expect
Liked: The breakfast was great the food was very tasty and there was a nice variety for all types of appetites
Disliked: i wasn't aware that this was a pet friendly hotel I'm not fond of pets in a hotel
Ann Mon, 13 June 2022
overall very pleasant with the...
Liked: clean, convenient, updated, very good breakfast offerings most of the staff was very friendly
Disliked: 1)Could not check in early or have a room reserved for me - we arrived 1.5 hrs before check-in. We had to change for our event in public restroom in lobby (only one was open) We checked in later at 5:45 after our event, but with incident (see below). 2) Front desk receptionist at 5:45 seemed to have a bias because I used booking.com. told me she couldn?t find my reservation but I had confirmed earlier. They then gave me a handicapped room, which I did not reserve, but she insisted I did because I used booking.com. Had to argue to get what I reserved. very rude.
Sheera Mon, 13 June 2022
was only there for one...
Liked: the lobby & our room was super clean. my favorite part was that they put your name on the tv when you come into your room! I have never seen that before
Jay Tue, 24 May 2022
very disappointed in a Hilton...
Disliked: original room was not cleaned. new room given. couldn?t move our belongings because elevator was broken. beds not comfortable. the original room had hair in the bath tub, pubic hair on toilet along with urine stains. mirrors were filthy. REFUSE TO PAY FOR ROOM.
Dorotea Sat, 21 May 2022
Kathy Sat, 14 May 2022
William Sat, 14 May 2022
Liked: Everything was very good
Disliked: Everything Wes good.
Martina Sat, 14 May 2022
hassle free stay. everything easily...
Liked: newly renovated
Rebecca Sat, 14 May 2022
Heather Tue, 10 May 2022
wish we would have stayed...
Liked: Convenient location
Disliked: The shower was awful. you could not get the water adjusted. you were either freezing or being scalded. The A/C and Heat unit was so noisy it woke us up at night when it cycled on.