Hampton Inn By Hilton And Suites New Haven - South - West Haven

Not an overly clean place. I found other people's body hair in the bathroom/shower. Sheets looked like they just remade the bed without actually changing the sheets, as I found specks and dried bodily fluids on the under side of the comforter. I was too tired to deal with it at the time and thankfully had another (seemingly clean) bed. I ripped off all the sheets off of both beds before leaving so hopefully they’ll get washed. Fridge did not work so the food I grabbed from next door ended up having to be thrown away. While checking out the receptionist was relatively cold. I let her know about the fridge and how I’d have to throw away my food. Her only response was “since you booked with a 3rd party website you’ll get your receipt from them” and turned away. I asked about a charge I had gotten on my card from the hotel, which she coldly said was for parking. They did not ask if I was driving nor let me know about it during check in. I was going to let her know about the state of the room when I arrived, but considering she was already nasty with me over something minor, I decided I’d just leave a review since clearly their staff wouldn’t care and would probably just get defensive.

Liked: It is located next to a Texas Roadhouse. I could eat and drink then just talk to my room.
Disliked: Room did not seem to be entirely cleaned. Found other people's hair in the shower. One of the beds looked like they just remade it without changing the sheets. There was dried bodily fluids on the underside of the comforter. Fridge did not work. Charged for parking but they did not ask if I drove nor tell me I’d be charged for parking. Hotel staff was rude.

Had a wonderful time.

Liked: Not very good. Couldn’t get a waffle because there was always a wait. Eggs were good but I kept burping up green peppers. Not as good as most Hampton Inns. Less choices
Disliked: Pastries, fruit

Exceptional

Liked: The room was clean, friendly staff.

Superb

Superb

Very relaxing and peaceful.

Liked: That it was in a very convenient location with a lot of things in the area. Everything was in close proximity.The staff was great!! Very friendly and helpful.
Disliked: Really can’t think of anything at the moment.

Good spot for the price....

Liked: Clean, friendly staff, spacious rooms, pool was great
Disliked: Breakfast used to be awesome at the Hampton locations, this location was disappointing at best

Great hotel

Liked: I absolutely love everything about the hotel, the housekeeper Sasha was very polite, the manager Michael was great, thanks for your hospitality.
Disliked: Everything was excellent

Exceptional

Ok for short stay

Liked: +:Spacious roomVery cleanWalmart across the road-: Wifi available only after registration in the hilton networkBreakfast is quite poor