Hampton Inn & Suites Valley Forge/Oaks Guest Reviews
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|4.3 miles from Phoenixville centre|
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Laura Tue, 26 November 2019
Anonymous Tue, 19 November 2019
The hotel was fine for...
Liked: Breakfast selection was good & food tasted good.
Disliked: Dirty sheets, room not restocked as they should be.
Kelly Sun, 17 November 2019
Liked: The guy working the breakfast was great as well as the guy working the front door.
Doreen Wed, 13 November 2019
Adequate, but disappointing management and...
Liked: Comfortable accommodations. Clean, newly renovated, updated room.
Disliked: Had a room heating issue which could not be resolved. This Issue was also not acknowledged by general manager who was too busy to meet the next morning at checkout. Disappointing management service, but the night clerk did what she could by offering extra blankets for the cold night ahead.
James Mon, 11 November 2019
We received a suite and...
Liked: The location was good; the breakfast food was ok, same as all Hampton Inns, Hotel very clean and very friendly staff.
Disliked: they didn't clean out room the first day. we had enough towels so it was ok.
Ron Tue, 5 November 2019
The immediate area is not...
Liked: we were looking for location and not much more. But you are 5 minutes from Valley Forge and Washington Crossing. If you have not seen them, you should. This is a generic Hampton in a pretty generic business park, 5 minutes from where Washington's Army suffered a hard winter and went on to win American Independence.
We had other business, and this was a great place to overnight so we were near where we needed to be.
Charlotte Thu, 31 October 2019
Liked: The gentleman named Leslie was very nice
Disliked: I didnt like that my reservation wasnt there when I got to the hotel.
Victoria Tue, 29 October 2019
Carole checked us in. She...
Liked: We liked the cleanliness of the hotel. CAROLE (CHECK IN) WAS WONDERFUL!!!
Disliked: It could use a few more outlets. The one at the desk on the light did not work with a blow dryer...with 2 women, that would have been helpful! There was an "incident" at breakfast. I was getting my breakfast food, and one of the staff members, started speaking very loudly for some reason saying, "lies lies" and then for me to hear said, "Donald Trump lies". I have no idea what prompted such a polarizing statement. That is not a pleasant thing for anyone to hear at 9:45 in the morning. I think your staff should be more respectful to guests.
Goksun Thu, 24 October 2019
Harold Thu, 24 October 2019
Despite not getting our room...
Liked: Breakfast was great--better than most places we stayed. Location was great.
Disliked: Our room was only attended to 2 out of the 5 days. We had to empty our trash and get/request clean towels.