Good

Disliked: had a toilet plug & none of the cleaning staff on the floor spoke English to get a plunger. They brought one to us.

Clean, convenient and staff helpful,...

Disliked: Rooms are too hot for sleeping. The thermostat stays on 68 degrees at night. A mattress was worn out or broken. But when brought to attention of staff it was noted and would be replaced.

Beds were comfortable but would...

Liked: The beds were comfortable.
Disliked: No maid service whatsoever!

Passable

Very good

Very good

Liked: If available get a third floor room on the north side. There are nice views of the Catalinas to look out on. The hotel rooms are updated and modern. The rooms are well insulated and quiet from noise in the evening from other rooms. The beds are comfortable. Overall we enjoyed our stay here. It is a solid hotel albeit a little expensive for perhaps what it is. We did utilize the excercise room which we enjoyed and sat by the pool which was fair. Breakfast was fair, the attendant though very nice. One day they didn't have milk, but no big deal. For quick meals there is a Cane's Chicken place and a Hawaiian Brothers grille right next to hotel which we enjoyed.
Disliked: We unfortunately did have trouble with the washers and dryers, needing help from front desk with washer, eventually losing money in the dryer. Not wanting to bother the front desk again. We managed and ended up hang drying the clothes. We found the thermostats a bit finicky in the rooms, perhaps too regulated? Not sure. But it was March, the weather was pleasant, and room temperature was certainly acceptable.

Exceptional

Liked: Very clean and comfortable and staff were so nice and attentive.
Disliked: Cleaning crew missed taking our trash out

Very good

Exceptional

Liked: Room, location, gym was great! Staff are friendly as well.
Disliked: Nothing