Superb

The bed was very comfy...

Liked: The bed was comfy and the breakfast hostess was very friendly and made a great breakfast.
Disliked: I did not like the fact that they gave me a receipt for the final price then charged $25 extra on my CC. When I called they said it would be refunded. I don?t have time to keep checking to see if they did. Waste of time.

High crime area and gross...

Liked: Bed was soft
Disliked: Hotel was in a sketchy part of town. Citizen app reported a stabbing 900 ft away from hotel in addition to two calls to PD for gunshots within 2 miles of property. There were a lot of transients right off property, and also reports of nearby car thefts. That was just the first night. It didn?t get better from there. High crime area for certain. I didn?t feel comfortable leaving the hotel at night. We were also surprised when our room wasn?t cleaned and we had no fresh towels offered (unless we went looking for them at the front desk). When asked what to do with our used towels, I was told to throw them in a pile in the hallway.. I mean really? If you are so concerned about Covid why in God?s name are you telling people to throw used towels in a common area??? It makes no sense. We were NOT told that maid service had been suspended when we checked in, which is also weird. That?s the kind of thing people expect. Maid service is only guaranteed for stays 5 days or longer. They site Covid as their reason, which may be part of their thought process- though it?s really poorly thought out and facilitated inappropriately when you are telling all guests that aren?t there for the minimum 5 day stay to throw their dirty towels in the hallway. Gross. Not what I would expect from a Hilton property. I have stayed at other properties in California and in AZ in the past 4 months and no other property had such bizarre management. I would not stay here again. Avoid.

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Liked: nothing negative on face value. but if you look closely, there were a couple cleanliness issues. decent breakfast, good staff.
Disliked: filthy, dust bunny filled bathroom vent, spilled sticky substance in elevator day 2-3?

Very good

Liked: Staff were friendly, breakfast was good and the room comfortable
Disliked: Please put motion sensored night lights in bathrooms so that people don't fall and you don't have to turn a big light on and wake someone up!

Bad disappointment

Liked: Cold and blah
Disliked: My stay was horrible my bed had blood in it from a previous visitor and they didn?t offer a different room Also put had wipes in bathroom for eye makeup removal on the package it says not to put be eyes

Not as expected. Not as...

Disliked: The pillow had blood stains. The air conditioner did not work. Coke stain outside of door.

Clean, comfy ?home away from...

Liked: the property was super clean. All the staff was very courteous and friendly, and assured we had anything we needed.
Disliked: n/a

Great. Room was wonderful, for...

Liked: Breakfast was typical hotel food.
Disliked: Staying 10 nights, only having service every 4 days was a bit of a challenge. Staff did get us what we needed when asked.