Hampton Inn & Suites Toledo-north, Toledo

From the moment I walked into my room I was choking on stale cigarette smell. I double checked that it was in fact a non smoking room, but everything smelled of it. There were also several ashtrays in the room, which should be pointless in a NON smoking room. When I got home and emptied my overnight bags, my clothes just reeked of cigarettes.

Liked: Location; nice remodel.
Disliked: Non-smoking" room reeked of cigarettes and there were ashtrays in my room; no towels in the bathroom.

Liked: Clean room; friendly and helpful staff.

Very good

Liked: Convenient location, comfortable beds.
Disliked: The air conditioning in our room was not working, and the windows do not open, so the room got very stuffy. IT was late at night when I realized I cannot switch it on, so I did not report the problem. The breakfast room was understaffed on Sunday morning, the lady there looked harassed - so many people, so much to do, and she was alone. She was trying her best to be everywhere and stay polite and helpful, though.

Exceptional

Liked: Staff very courteous

Good

Disappointing

Disliked: The staff was very rude and disrespectful

Not worth the money

Liked: Comfortable beds
Disliked: Rude manager, no maintenance guy, tv didn?t work. Manager didn?t want to move our room or get us another tv.

Would not return here

Liked: Very noisy- couldn?t sleep due to lack of soundproofing of room! Pool area too hot and had no whirlpool. Would not stay here again.
Disliked: See above

Overall the stay was good.

Liked: the house keeping the best
Disliked: the sitting room chair had a stains on the arm of the chair, recommend chairs that the arm of the chairs are not fabric, or have chairs shampoo. Should have a do not disturb sign in all rooms. My suite had none.

Exceptional

Liked: We loved the indoor pool and the beautiful lobby. The breakfast was great, we loved that it was open till 10am to eat.
Disliked: The only negative thing I have to say is the sink in the ladies bathroom near the lobby was slow to drain. Other than that we have no complaints.