Comfort Inn & Suites

From the moment I walked into my room I was choking on stale cigarette smell. I double checked that it was in fact a non smoking room, but everything smelled of it. There were also several ashtrays in the room, which should be pointless in a NON smoking room. When I got home and emptied my overnight bags, my clothes just reeked of cigarettes.

Liked: Location; nice remodel.
Disliked: Non-smoking" room reeked of cigarettes and there were ashtrays in my room; no towels in the bathroom.

Liked: Clean room; friendly and helpful staff.

Exceptional

I want my money back...

Liked: They didn't have a room to accommodate me I had to go to another hotel and still have not got my money back from booking.com
Disliked: That I didn't get to stay there and have not got my money back and it's been over 5 days and I had to go to another hotel and pay for it

Superb

Liked: All good
Disliked: The bathroom tub wasn't clean

Superb

Liked: There were all good

Good

Bad

Liked: Nothing
Disliked: Everything... they gave me the wrong room didn't have the right one available half the lights in the room didn't work the bathroom fan was broken the toilet was wobbly and the sheets were not clean

Passable

Liked: The breakfast was very good
Disliked: 2 ice machines not working. People in connecting rooms kids were very loud

Exceptional

Very good