Hampton Inn & Suites Toledo - North Guest Reviews
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|4.9 miles from Toledo centre|
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Alyssa, Montgomery Sun, 28 April 2013
From the moment I walked into my room I was choking on stale cigarette smell. I double checked that it was in fact a non smoking room, but everything smelled of it. There were also several ashtrays in the room, which should be pointless in a NON smoking room. When I got home and emptied my overnight bags, my clothes just reeked of cigarettes.
Liked: Location; nice remodel.
Disliked: Non-smoking" room reeked of cigarettes and there were ashtrays in my room; no towels in the bathroom.
Elizabeth, Jamestown Tue, 16 April 2013
Liked: Clean room; friendly and helpful staff.
Anonymous Mon, 13 June 2022
Tina Sun, 5 June 2022
Peralta-sosa Thu, 2 June 2022
Heather Tue, 31 May 2022
Liked: I loved the hot breakfast it was delicious and the bed pillows were comfy
Disliked: There was ants everywhere
Allen Tue, 31 May 2022
Great Staff, Great Stay!
Liked: Room Looked Amazing! Staff was Super Friendly! Breakfast availability was great, lots of options to choose from. Pool area was nice and well kept, staff was exceptionally helpful when needing to get towels. Very accommodating to all of our needs for our stay!
Disliked: Honestly cant think of any negatives that the hotel needs to improve on, if i'm nit picking anything is that there was an empty beer box with dirty used tin foil next to the ice machine, but its not like there was any odor coming from it. Very clean hotel overall.
Shari Mon, 16 May 2022
Robert Tue, 10 May 2022
Liked: It was a nice hotel for the price.
Disliked: Nothing to complain about
Anonymous Mon, 2 May 2022
Hell, just plain hell.
Liked: Proximity to major roads
Disliked: Impossible to sleep. Every footstep from the room above was loud. Doors slammed so loudly and so often all night long that one person on our floor lost her mind and slammed her own door about 20 times as hard as she could. There were two fire alarms early in the morning.
Lacy Fri, 22 April 2022
Deanna Mon, 18 April 2022
Liked: The lady at breakfast was really nice and helped when asked and she had a great personality.Their front desk staff needs to have better customer service. The only staff we had interaction with that was really nice and helpful was the lady at breakfast setting everything up and making sure everything was refilled.
Disliked: When I first got to the hotel to check in the lady at the front desk didn't seem to want to help. She finally gave me my key cards. I asked her if there was a side door close to our room and she said yeah over there somewhere but our keys don't always work on the side doors. She didn't even give us any information regarding our stay at all. In the morning the lady at the front desk was rude. She didn't want to help or do anything. When we finally got her to help she would get an attitude over it. The lady at breakfast was really nice and helped when asked and she had a great personality.Your front desk staff needs to have better customer service. The only staff we had interaction with that was really nice and helpful was the lady at breakfast setting everything up and making sure everything was refilled.