Hampton Inn & Suites Tacoma-South, Tacoma

Good

Under construction

Liked: Bed was a little firm, but comfortable enough. Bathroom was a good size. Breakfast and the seating area was good.
Disliked: Under construction for the past 9 months. Our room was not in a finished condition. I would say 90-95%. At least 8 contractors working on our floor in the morning. Glad we had to be up early. 20% of the parking was taken up by construction equipment and storage containers making it difficult to find a spot on-site. We probably got the last one available and only because we ran over a curb to get to it. Parking lot didn't feel safe at this time. Saw a homeless guy walk by in the morning. It also appeared that someone slept outside in their car overnight, went in and got the free breakfast and left. Hotels should be required to tell you if they have construction going on. I know it would deter people from staying there, but now it means I won't return to this place. Too many other choices to choose from. We will be making multiple trips (probably 20+) over the next 4 years...just won't be staying here.

The remodeled rooms were terrific...

Liked: The staff and the new room was terrific!
Disliked: The location was scary. And I felt unsafe. The people around the hotel were scary. Due to construction the doors to the hotel was propped open during the day and evening. There were homes less people outside on the sidewalk doing drugs.

Convenient for shopping and airport.

Liked: Property conveniently located for Interstate access. Room was very clean and well equipped.
Disliked: Property was undergoing renovation in public areas.

Good

Liked: the bed was extremely comfortable
Disliked: The noise directly above us (Construction) all day. We were not informed about the potential of noise until getting into the elevator (a sign). Once we unpacked, the noise was constant. They have a walk in shower in all the rooms. I was really looking forward to a bath. I am not sure if I missed this is the description. But it would be very nice to know this before selecting the motel.

Good hotel

Liked: The room nice, clean and big enough,, comes with a king size bed,, bathroom very nice and cleanSunday morning breakfast -- better than the Saturday's one ,, was better food and far less peopleLocation -- very close to HWY 5,,,,, chinese buffet next door and a small plaza on the other side of HWYNice and clean hotel !!
Disliked: The bed,, could not sleep the first night the mattress was not firm at all, was very soft , woke up with back pain ,,2nd night I had to put a pillow under my waist to be able to sleep,, At check out I have been told bed & mattress were brand new Breakfast Saturday morning-- --'was a line up for food,, not enough chairs & tables some people had to stand to eat,, ,, had to wait also for potatoes and fried eggs

Good

Family trip

Liked: It?d had everything we needed to accommodate me family!

Superb

Once the remodel is done,...

Liked: The room was nice and clean. The bed was very comfortable. The location was close to my family The breakfast was excellent. The lobby area was neat and clean and there were refreshments were available thru out the day. The staff was friendly and efficient.
Disliked: I was disappointed that I was not told when I made my reservation that there was a remodel going on. While my room was very clean, the halls and elevator were dirty and still had construction work that needs to be done. Sat. night about 10:30PM, I came back to the hotel after a long day of family festivities, exhausted; only to find the elevator shut down (one of the elevators was down during my whole visit). I had to walk up 4 flights to my room. I am a 70 year old woman with a heart issue. So, needless to say I had difficulty breathing once I got there.