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Hampton Inn By Hilton & Suites Springfield/Downtown eef - (855) 254-7214
Hampton Inn By Hilton & Suites Springfield/Downtown, 851 East Columbus Avenue, Springfield, MA -(855) 254-7214
Area: Springfield
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BOOK ONLINE OR CALL - (855) 254-7214
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (723 Ratings)
1.1 miles from Springfield centre
BOOK ONLINE OR CALL - (855) 254-7214
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Hotel Description
Hampton Inn & Suites Springfield Downtown is located in Springfield 2.3 miles from Eastern States Expo Center and 2.5 miles from The Big E. This 3-star hotel offers a 24-hour front desk. The air-conditioned rooms provide a city view and come with a desk and free WiFi. All guest rooms in the hotel are equipped with a flat-screen TV. Hampton Inn & Suites Springfield Downtown provides certain units with river views and rooms include a coffee machine. At the accommodation every room has bed linen and towels. Guests at Hampton Inn & Suites Springfield Downtown can enjoy a continental breakfast. A business center and a gym are available at the property as well as free private parking. Wintonbury Hills Golf Course is 24 miles from the hotel while Comcast Theatre is 24 miles away. The nearest airport is Bradley International Airport 14 miles from Hampton Inn & Suites Springfield Downtown.

Check-in time: 15:00   Check-out time: 12:00
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Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
A
Business Center
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Safety Deposit Box
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Squash
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` taxi service
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Pets allowed (charges may apply)
` Alcoholic beverages available
` Airport shuttle (charges may apply)

Hampton Inn By Hilton & Suites Springfield/Downtown Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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4

Very Good - 4.0 out of 5

Edward Wed, 13 March 2024

Would consider agin

Liked: My two teenage grandsons liked the hot breakfast. Coffee was very good. Dining area nice and comfortable. Location was good, near basketball HOF and casino and highway.
Disliked: Back of chair that my grandson was sitting in snapped off. Thankfully no injury.

3.5

Good - 3.5 out of 5

Shanarah Mon, 4 March 2024

Good

Liked: The size of the room and the size of the bathroom was great
Disliked: The heat kept cutting off and blowing cold air

0.5

Poor - 0.5 out of 5

Margaret Tue, 20 February 2024

Very disappointed, will not stay...

Liked: Breakfast was just ok food was cold food.
Disliked: They overcharged me the rate for 1 night, it was not the rate I was given from Booking.com Booking.com refused to help and hotel manager refused to help. He said he hates dealing with Booking.comBe very carful booking with Booking.com they will not support you if you have any issues.Hilton was not helpful resolving this issue so I was charged $100 over Booking.com quoted price.

5

Exceptional - 5.0 out of 5

Albert Tue, 20 February 2024

Exceptional

1.5

Poor - 1.5 out of 5

Miller Thu, 15 February 2024

I wish we had stayed...

Liked: The handicap bathroom was excellent.
Disliked: Wifi was HORRIBLE> Spotty, had to keep signing back on every few minutes. Super slow internet. Bed was not comfortable. Only one comfortable (ish) chair for two people. I don't count the 2 stools as for handicap people those were not usable. Breakfast was horrible with omelets containing meat that soon disappeared and there was a long wait before they were replenished. Meat was fine for my brother, but not me and the only other egg alternative available were hard boiled and had to be pealed. Scrambled eggs, plain would have been much preferred. Couldn't find hot water to make the oatmeal, and the only fresh fruit were some very old brown bananas. We did not eat breakfast there the second day preferring McDonalds over this super bad food. The 3 criteria I use to book a room: WiFi! Free breakfast!! And handicap accessible. This inn missed on two accounts with WiFi being the biggest, most aggravating one. OH and let me not forget the smell of Marihuana smoke was so heavy in the hallway it literally made me sick and loud talking in the hallway that carried on for half an hour at 4:30 AM while they smoked the stuff. One of the worst stays I have ever had in a hotel in years and years actually. Two thumbs down.

4.5

Wonderful - 4.5 out of 5

Sally Sun, 11 February 2024

Superb

4.5

Wonderful - 4.5 out of 5

John Tue, 30 January 2024

all great

Liked: everything
Disliked: the elavotors

5

Exceptional - 5.0 out of 5

Karen Sun, 28 January 2024

We wiill definitely return!

Liked: When I discovered the brand of coffee maker in the room did not work with the brand of coffee filter holder, the ladies at the front desk went out of their way to hunt down the right brand of coffee maker! I know it's a little thing, but it meant a lot! The suite, #419, was big and roomy, the bed exceptionally comfy, one of the few hotels with a microwave, good shower, awesome breakfast in the morning, close to everything, but just far enough away to avoid the crazy traffic jams at the casino.
Disliked: The shower/toilet room was a little tight. It really could have been designed better.

3.5

Good - 3.5 out of 5

Tyne Thu, 25 January 2024

It was an ok stay...

Liked: Clean, nice staff, and amenities
Disliked: No housekeeping during a weekend stay. One roll of toilet paper, one box of tissues (coldest weekend of the year) we had to take our own trash out to hallway trash

4

Very Good - 4.0 out of 5

John Mon, 22 January 2024

Very good

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Hampton Inn By Hilton & Suites Springfield/Downtown 851 East Columbus Avenue, Springfield, MA