Exceptional

Liked: Great staff and location. The room was absolutely gorgeous with a great view!!
Disliked: There was nothing that i did not like.

Passable

Liked: free breakfast

Very poor

Superb

Liked: was very clean & staff very helpful great location for the pier

Good

Passable

Liked: The breakfast was better than average. It was organized and plentiful.
Disliked: The bed was terribly uncomfortable. Not a single person in my family enjoyed sleeping on those mattresses. I'm glad we were only there for 3 nights. I don't think I could stand another.

Exceptional

close walk to the pier...

Liked: great location to nearby target and Trader Joe?s. breakfast was great each day.
Disliked: key cards to get into elevator, pool and entrance to the hotel. this was due to the heavy homeless and drug addicted population of the city. It was necessary. they sleep outside the building and are constantly yelling profanities and talking to themselves. We felt a bit uncomfortable in the Santa Monica area in whole with a family with small kids. Not the hotel itself.

Exceptional