Hampton Inn & Suites Richmond - Downtown Guest Reviews
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|0.3 miles from Richmond centre|
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Misty Mon, 3 September 2018
Liked: The staff were friendly and the rooms and public spaces were comfortable. I enjoyed the rooftop lounge area.
Disliked: There is a lot of litter around the exterior of the building, and it makes seem like the hotel might not be that clean. The rooftop pool is ridiculously small and the space would be better used by adding seating, actual tables and chairs for people ordering dinner. There is a full restaurant menu but the only places to eat are high top tables and lounge seating.
Patricia Sat, 7 July 2018
Liked: Stay was great overall. Staff is superb. Every one was helpful and most friendly.
Disliked: That we didn't have more time there.
Darlene Sun, 3 June 2018
Liked: Refrigerator did not work. Had things needed to be kept cold. They went bad. Tech checked and said wS working. But it was not!
Helen Mon, 28 May 2018
Jennifer Mon, 14 May 2018
Liked: The staff was wonderful. Roons were super comfortable. Breakfast was delickous.
Disliked: Everything was fantastic. There was nothing I didnt like.
Edward Thu, 10 May 2018
Donstan Thu, 10 May 2018
James Fri, 20 April 2018
Hotel was convenient, very clean...
Liked: Staff was helpful
Disliked: Light over sink not working
Anonymous Sun, 15 April 2018
Nice rooms, difficulties with payment.
Liked: Large clean room with two comfortable beds, modern look, free breakfest, good wi-fi.
Disliked: Downtown - business location means that there aren't almost any shops or restaurants nearby and almost nobody is on the streets during evenings and nights. My card was charged 3 times (twice before we have arrived) and it took many days and several phone calls to correct it.
Lisa Mon, 9 April 2018
Great stay! Would go there...
Liked: Newly renovated, so very comfortable, clean, comfy bed, bedding, pillows. Indoor parking and a shuttle that will take you/ pick you up anywhere within 3 miles of hotel. Great service and we used it several times! Very nice breakfast included with lots of options and friendly staff. The whole family used the gym. Only thing I would have added is a fan and heater in the bathroom. Located close to lots of sites and restaurants. Great stay!
Disliked: Couldn't figure out how to rent movie in the room and front desk didn't know either...