Hampton Inn & Suites - Richmond - Downtown VA Guest Reviews
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|0.3 miles from RICHMOND centre|
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Marsha, Chesapeake, visiting The National Richmond Mon, 10 December 2018
Clean; comfortable; great breakfast; nice staff.
Liked: Beds; clean, large rooms.
Laurie Fri, 26 May 2023
Elizabeth Sun, 21 May 2023
Absolutely horrible, will never come...
Liked: Absolutely nothing
Disliked: No one at the front test when I checked in. “Manager” Dina was so rude and literally put her hand up to my face and walked away as I was trying to talk to her and even yelled at me. Have never been so disgusted by a hotel staff member. She shouldn’t deserve to work with customers.
Mary Sat, 13 May 2023
Disliked: tried to eat and drink in upstairs lounge. Service was awful so we left without ordering anything. Run by a bunch of kids who did not know how to greet customers or wait on them in a timely manner. Very noisy with scraping of chairs to reorganize tables. Would not recommend.
Aida Thu, 11 May 2023
Helen Wed, 10 May 2023
Perrine Mon, 8 May 2023
Suited our needs
Liked: We could check out by noon! It gave us time to relax in the morning
Disliked: Understaffed during checkin. Only one person at desk who we couldn't find for at least 15 minutes
Michael Wed, 19 April 2023
Liked: Breakfast area was too smallMenu was limited and basicRoom was over priced
Disliked: Inserted aboveLikedall day coffee
Nicole Thu, 13 April 2023
Disliked: We had to pay extra to park. Nobody was at the front desk when we left. Waited 15 min for someone to come. QWe called front desk twice no answer. We left one card at the front desk and used the second one to exit the garage. Not safe at all. Didn’t like that
Steve Wed, 12 April 2023
overall impressed with the cleanliness...
Liked: Front desk employees were very friendly and welcoming and room was clean and comfortable
Disliked: Kind of odd having to drive into garage to check in and I think charging a parking fee in excess of room fee feels a little much
Castillo Fri, 7 April 2023
Very happy to spend a...
Liked: Everything was very awesome
Disliked: There is no such of thing can be changed!!!