Hampton Inn & Suites - Richmond - Downtown VA Guest Reviews
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|0.3 miles from Richmond centre|
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Marsha, Chesapeake, visiting The National Richmond Mon, 10 December 2018
Clean; comfortable; great breakfast; nice staff.
Liked: Beds; clean, large rooms.
Mezza Sun, 24 October 2021
Don't stay here
Liked: ... nothing
Disliked: The air was broken the whole time. They never came to clean. Bed was uncomfortable.
Meahway Fri, 22 October 2021
Liked: In downtown room was spacious and good for the price. Enjoyed the free breakfast.
Disliked: Amenities were lacking and parts of hotel were a little sketchy/not clean but enjoyed our room and breakfast
Warren Tue, 19 October 2021
Excellent location, great room and...
Liked: Comfortable and relatively quiet for a Downtown Hotel. Good pricing and room size.
Disliked: The shower had an odd habit of running out of hot water - a surprise in a hotel... Oddly, the second time it happened, it recovered after a min or two (before I stepped out). Power outage at hotel, too.
Martha Mon, 18 October 2021
Skeptical because of reviews?
Liked: Location was great Close everythingStaff was friendlyHad a real breakfast in the morning hot breakfast
Disliked: The outside could use a face lift
Allison Mon, 11 October 2021
Nice trip to the downtown...
Liked: Big room, comfortable bed
Disliked: No hot water to shower with after 9:30 am
Jennifer Wed, 6 October 2021
Liked: They over charged by $200 with no interest in resolving problem. Booking.com had to call front desk and resolve. The first hour arriving was ruined.
Disliked: Front desk attitude. They over charged and didn?t believe me that reservation through booking.com was significantly less.
Kai Mon, 4 October 2021
Liked: There was a party in the room next door until about 4 AM. We called the front desk multiple times and they said they would send a maintenance guy to check on it. Not sure if he ever came by as the party just wound down. Not a restful night.The mattress is wrapped in plastic to make sure you sweat all night.The AC is loud.Parking garage has very tight spaces and often overbooked.
Rogers Sun, 3 October 2021
Rick Sun, 3 October 2021
Disappointing. Old hotel needs renovatiom.
Disliked: We came in to park about 8:30 p.m. we could not find a legal space. I called the desk and they were not helpful. How do you charge for parking and then run out of spaces.Room was small. One chair in room for 3 guests. No information in room about the city or hotel
Robert Sun, 26 September 2021
Liked: The location was ideal it was only 12 minutes away from the where I needed to be the next day.
Disliked: It wasn?t very clean. The pull out sofas couch pillows had what appeared to be makeup stains on the pillows and the beds were hard as rocks. The wall by the entry has good stuck to it. And some of the lambs were broken in the room.