Hampton Inn By Hilton & Suites Arlington Crystal City DCA

Hotel is sparkling clean, modern and has friendly staff. Breakfast was not hot but eating area beautiful. Room was awesome, clean and accessible.

Disliked: $33.00 for parking was a surprise.

I will only stay at the Hampton Inn & Suites, if there is one in whatever city I'm visiting!

Our stay was wonderful, from the car in the garage to the taxi picking us up and breakfast the next morning. Will definitely stay again!

Liked: Staff was excellent and very pleasant and informative.

Not satisfied.

Liked: Breakfast was good.
Disliked: The air conditioning in this room was insufficient. There are two indoor units installed just above the floor on the wall, and they blow air directly at you when set to heating or cooling. Additionally, the hotel charged a $75 incidental fee that was not mentioned beforehand. The bed was smaller than expected, even though I indicated during the booking process that I was traveling with family. during the booking process.

Very good

Bad

Liked: Booking didn't confirm and when I got there to check in the hotel didn't have my reservation
Disliked: Booking didn't confirm and when I got there to check in the hotel didn't have my reservation

Absolutely loved it- would stay...

Liked: The front desk staff were so kind and welcoming! I also loved the location- very close to the metro station and it made it easy to see all the sights. We also loved the neighborhood and enjoyed walking to the restaurants each night.
Disliked: One of the elevators was broken the whole time. We had a problem with a funky smell coming from the sink, but maintenance immediately came and fixed it when we reported it to the front desk.

Very good

Liked: Very quiet
Disliked: One Elevator out of order

Great location and great A/Cs!

Liked: The room was spacious and comfortable. It was also clean and cool. The A/C was great.
Disliked: The elevator was broken and we had to take the stairs.

Elevators didn't work!!

Liked: Location to everything was great.
Disliked: The rudeness of some front desk staff and the elevator went out on the day of check out, and no notification was given. And upon speaking to the front desk clerk, she was completely rude and unconcerned.

Zero star,no room cleaning,lift broke...

Liked: Location was good. Very close to airport
Disliked: Rooms not cleaned on daily basis. One lift out of service for weeks. Only remaining lift got broken. Had to bring luggage for check out from 10 floors. Hotel did not have any alternative arrangements. Front desk had no options available. Blunt answer we cannot do anything, saw all guests huffing and panting and going up and down stairs including old people, Breakfast room is more like a fish market, overcrowded always.

Great breakfast

Liked: Nice location
Disliked: Parking fees