Not coming back!

Liked: The beds were clean and comfortable.
Disliked: No one was there to greet us. We arrived at about 6:00pm on Friday. My son and I used the restroom and returned to the reservation desk and still no one was there. I finally knocked on the key coded door and a young woman appeared. She seemed preocuppied. Said our room was ready. Took my info and gave me our key cards. I had to ask where to park and how to access our room. It felt as if I should know where I was going. Very irritating after a long drive. The hot tub had a green color that was not very inviting and the "hot" breakfast was also disappointing. There were a large number of people and what was left was cold and unappetizing. I would not stay here again. Way too much money for such disappointing service.

Exceptional

Liked: Everything

Exceptional

We had an issue with...

Exceptional

Liked: The rooms are pretty, I liked that it?s next to a gas station.Staff was superb! Special shout out to Nasia and Peter for being extremely hospitable and caring.
Disliked: I had a hard time using the side entrance...My key card would work sometimes and not other times so I had to walk around to the front entrance

Exceptional

Liked: Everything!

We had 4 rooms; 9...

Liked: We love the closeness to the freeway, food, gas, mini market super convenient! The rooms were clean and comfy with tons of space; the kids absolutely loved it! The absolute top or was it amazing breakfast in the lobby was so inviting I will definitely stay in the future
Disliked: Absolutely nothing

Staff left us irritated

Liked: It's the only really decent place to stay in Pittsburg. The housekeeping staff was AWESOME
Disliked: Front desk staff, Except for the young lady that was helping us the evening we arrived were awful, they made us feel like we were criminals, charging us $50 per DAY incidental fee, this is so much more then I have ever been charged, we stay with Hampton Inn's regularly. They also did not handle a serious noise complaint our first night at all, people were playing music and partying resulting in no sleep. This was after we tried to check in earlier they claimed nothing was available and let us leave to only call us 5 minutes later. While going thru that I used the restroom in the lobby that had no TP and the staff chatting in the hallway not moving aside after I said excuse me, the main person there seemed to be the manager.

The best sleep I had.

Liked: Over all everything. We stay at hotel a lot well traveling and this one so far was the best. The breakfast was great, had variety and changed it up each morning. It was nice inside. The staff was so nice and helpfull. The beds are so comfortable. The bathrooms are big and loved the way it was Designed. The beds were just right for someone my size at 5,1. The decor was so classy. Nice color and the mirror that opens up to the closed was so amazing. Even know it's by the freeway you couldn't hear cars.

Fabulous