Not coming back!

Liked: The beds were clean and comfortable.
Disliked: No one was there to greet us. We arrived at about 6:00pm on Friday. My son and I used the restroom and returned to the reservation desk and still no one was there. I finally knocked on the key coded door and a young woman appeared. She seemed preocuppied. Said our room was ready. Took my info and gave me our key cards. I had to ask where to park and how to access our room. It felt as if I should know where I was going. Very irritating after a long drive. The hot tub had a green color that was not very inviting and the "hot" breakfast was also disappointing. There were a large number of people and what was left was cold and unappetizing. I would not stay here again. Way too much money for such disappointing service.

Exceptional

Liked: Love the breakfast they always have. This was the second time for us to stay here, close to our daughter and her family.

Superb

Liked: Breakfast was so good! And the coffee was piping hot just how I like it!

Great!

Short business trip made very...

Liked: Liked it before I arrived! I made a booking error online and over-booked two non-refundable rooms. When I realized my mistake, I contacted the property via the Booking.Com "Booking Assistant." The hotel replied in less than a half hour and took care of the matter graciously. The rest of my experience at the property was great as well. Special shout-out to Denisse at front desk for making check-in such a breeze and caring so much about our experience. I've booked multiple rooms on one card before at other properties and seen it cause unnecessary confusion. No problem here at Hampton Inn and Suites. Denisse took it all in stride and made sure we were in great shape. Lastly, disability accessible rooms #200 and #300 are well designed and easy to use. I recommend Hampton Inn and Suites without reservation.
Disliked: Does not apply

Exceptional

Liked: Everything
Disliked: Everything was great

Exceptional

Liked: It was great

Good

Liked: Nice breakfast setup
Disliked: Sound from neighbors on both sides resonated into our room, especially them stomping on the floor.

Had a great stay and...

Liked: The bed was comfortable. Staff was friendly and hot breakfast was great!

Very good

Liked: The staff is very nice.The hotel is clean and the breakfast is goodCheck in and out is so fast
Disliked: The walls are thin, you can hear all the noises from the neighbors rooms and hallways