Hampton Inn & Suites Phoenix/Gilbert Guest Reviews
Write a review
Write a review
Kimberly Sun, 3 July 2022
visiting family and stayed at...
Liked: very updates and clean
Disliked: nothing
Abel Sat, 2 July 2022
Very good
Norma Sat, 2 July 2022
Exceptional
Sanchez Wed, 29 June 2022
Bad
Liked: safe location
Disliked: the staff at the front desk was rude. Mandi assisted me and made poor statements about her co-workers. Her behavior was unprofessional and made me feel uncomfortable. She answered my questions about fees and stated I would not be charged a specific fee. However, the following day I noticed she proceeded to charge my debit card. It seems as if the staff will tell you what you want to hear in an effort of reducing possible complaints and do what they want as soon as you leave. I'd rather have staff give me honest responses ESPECIALLY when it comes to fees being charged to my debit card. The bathroom toilet seemed as it had feces rubbed on it. The fridge did not cool enough and faucet water only provided warm water not cold. The location is safe the lobby is nice, however, the room itself was not what I expected. Will most likely not come back.
Paul Wed, 29 June 2022
Very good
Julia Sun, 26 June 2022
Exceptional
Liked: Breakfast was bland but it served its purpose.
Michelle Sun, 26 June 2022
Very good
Shirley Fri, 24 June 2022
Very good
Liked: Everyone was super nice Clean rooms comfortable
Disliked: Our television did not work all night
Michelle Fri, 24 June 2022
Good
James Thu, 23 June 2022
Exceptional