Hampton Inn & Suites Montgomery-Downtown Guest Reviews
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Tim, Carthage, visiting Montgomery Performing Arts Centre
From front desk to valet parking, wait staff were excellent; will stay there in future visits.
Liked: Everything.
Disliked: Nothing.
Lewis, Birmingham, visiting Montgomery Performing Arts Centre
Convenient location with many bars and restaurants close by. Three blocks from the River Walk and baseball field. MPAC is across the street. Clean room and a comfrotable bed.
Liked: Friendly staff; clean.
Disliked: Limited parking.
Sherry S, Cordova
Liked: Clean, nice rooms.
Disliked: Limited space for unloading luggage.
Larrache Mon, 7 July 2025
Very short stay
Liked: Front desk person(s) were friendly and helpful. Very short
Disliked: Amenities could have been better and accessible.Ice machine unavailable no ice (out of order)Iron board cover very dinghy and iron leaked water leaving stains on clothes Glass door was held closed by lamp on night stand. It appear there wasn't any hot water during stay as the water only ran cold and shower floor dinghy as well.
Long Mon, 7 July 2025
The personnel was awesome but...
Liked: Nothing. It smelled of a old building. Draperies we torn. Windows had peeling paint and they could have asbestos in the paint it was old. Water fixtures in the restrooms were unpolished and looked unclean. Hallway carpets had some kind of white specks. We were able to move twice but the second room was much worse than the first one. So we went back to the first room. The hotel was booked for the holiday. I have pictures how can I send them to you?
Disliked: This property does not represent Hilton standards. I have been a Hilton Honors member for years and this property does not come close to meeting their standards. It really needs to be closed and brought up to standards.
Sandra Wed, 2 July 2025
Very good
Rebecca Wed, 25 June 2025
Paid a value price and...
Liked: Breakfast was exceptional and the best part of the stay. Facility was in walking distance of historical sites and museums. Beds were comfy and clean.
Disliked: Toilet not working well and instead of staff coming to fix was told where to find a plunger. Never did work well. Toilet paper just sitting on floor-- holders rusted out and not in use. Went to take a shower and bottles of shampoo and body wash were empty. Room was provided with 2 towels, one hand towel, no washcloths, no bath mat.
Anonymous Mon, 23 June 2025
Horrible
Liked: Horrible
Disliked: Black mold. No cleaning service. Floors nasty
Julianna Sun, 22 June 2025
Staff was friendly and helpful,...
Liked: Location!! It is a great place to stay, close to everything.
Disliked: There was nothing I disliked
Christy Mon, 16 June 2025
It was a great value
Liked: It was close to downtown and within walking distance of attractions and restaurants
Nick Sun, 8 June 2025
Bad
Liked: Disgusting
Disliked: Paint peeling off the walls, thermostat dangling from wall
Tammie Mon, 2 June 2025
love the staff the room...
Liked: i love the staff!!!!!!
Disliked: the ac didn"t work. The room was not very clean.
Michael Thu, 22 May 2025
Bad
Liked: Location
Disliked: Filthy, poorly maintained rooms, broken furniture and loose fixtures, peeling paint, broken ..missing tiles.