Hampton Inn By Hilton And Suites Memphis-Beale Street Guest Reviews
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0.7 miles from Memphis centre |
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Tabitha E, Laureldale, visiting St. Jude Children's Research Hospital Thu, 9 October 2014
Nice place with pleasant employees.
Liked: Comfortable beds; not to noisy.
Disliked: Having to swipe key cards for everything and them not working all the time; shower head too high to adjust if you are a short person.
Douglas Thu, 18 July 2024
Passable
Liked: Location
Disliked: The carpets were very dirty No vegetarian options for breakfast
Hedquist Wed, 17 July 2024
Very good
Liked: excellent location. facilities a bit tired but good value for money since it’s so central.
Ginny Tue, 16 July 2024
Great place to stay! Walk...
Liked: Great staff, especially Tammy at front desk. Wonderful location, Beale street around the corner with outstanding music and food.
Disliked: Checking in kind of a nightmare. Might just be the timing. Getting to parking initially was a challenge.
Julie Mon, 15 July 2024
Lived the balcony and overall...
Liked: Great location and space of our room.
Disliked: Sofa bed was very uncomfortable.
Willie Mon, 15 July 2024
I think that it was...
Liked: Didn’t have the breakfast just coffee
Disliked: Well I thought that I was getting a room with a balcony and when arrived I found out I wasn’t and there was only one elevator working and it was crowded and had a long wait for it.
Grim Sat, 13 July 2024
Passable
Jennifer Thu, 11 July 2024
Very good
Liked: Location was most excellent. Parking was good. Pool was open 24 hours.
Disliked: $100 per night hold even though no mini bar. $700 for a week stay hold off the bat.
Kathy Thu, 11 July 2024
Exceptional
Liked: Clean and convenient!
Mike Wed, 10 July 2024
It was disappointing in every...
Liked: It was located near Beale Street and other attractions.
Disliked: Staff at front desk was not very helpful or friendly. Other hotel staff was friendly unfortunately the hotel was a disappointment. Front desk was not welcoming. Did not listen well at check in when I had questions and did not explain the bill at all while adding additional charges they assured me would be refunded but I had to ask about. We had to leave early and were simply told that we wouldn’t be checked out until the next day and would owe the whole amount despite not staying an additional night. No explanation of how to obtain a refund. Hotel is in disrepair in many ways. Lobby appears nice but rooms are on the gross side and poorly maintained. Doors had water damage and broken in places. Chair in room was filthy. You could see the dirt on it. Can’t ever have been cleaned. Hotel elevator is frightening and rickety- but if you want to use the stairs, you have to ask to cut through the staff offices and laundry. No way for guests to easily use stairs. Definitely a place to not return.
Kathleen Tue, 9 July 2024
Glad we chose this venue
Liked: Perfect location.
Disliked: 1 elevator broken