Hampton Inn & Suites Lethbridge Ab Cn, Lethbridge

Disappointed

Liked: The king bed and the water slide was nice
Disliked: The property Owner and Evergrace, were very rude and didn?t speak much English. Made our check in experience very frustrating and disappointing. Not to mention it took over an hour and a half to complete and the staff was not accommodating at all. The room had no extra pillows, and even though I?m not religious, all the rooms have no bibles and I think that?s very odd. We had about 20 tv channels that weren?t foreign, basic hookup to say the least. After paying $500 for a room for the weekend, I was also disappointed to find that the breakfast wasn?t hot, especially when a friend of mine stayed at a cheaper property nearby and had a way better experience, hot breakfast, pool and all. Sadly, after having high hopes on treating ourselves at this property since December, we will not be back. ... thank you to Colin and the lady who checked us out on Sunday July 14th, I can?t remember her name but they were both very understanding and pleasant.

Very good

Liked: Pool and slide were great, easy to find location , rooms were clean and hallways were clean and quiet! Enjoyed the kind suite set up, staff were super friendly and always very helpful! Really enjoyed the complimentary water and coffee in lobby was a friendly touch!
Disliked: A/C would be better located beside the king bed (more effective) otherwise was ok comfortable keeping up with the heat of summer. Pillows were a tad lacking (flat and lumpy) needed multiple folded to have support

Just fine.

Liked: Breakfast was, as usual with a Hampton, very good. Love the cookies and the bed was so comfortable.
Disliked: Location was nothing to write home about.