Right from the start, the staff were friendly and helpful. Cookies await you at check-in. We needed regular coffee, not decaf and they brought some to our room along with a shower cap. Upon check out they kept our luggage so we would not have it in our car while we finished up our day before heading home. Beautiful walk to Dr. Pepper Center for an event. Breakfast was good and they had everything you could ever want: eggs, sausage, potatoes, oatmeal, fresh fruit, waffles...

Liked: Great staff - very helpful; great location and amazing breakfast.

We had a very pleasant stay.

Liked: Very clean

Hotel was great, very clean. Very nice pool, clean and big, and employees were really nice and helpful

Liked: Great place to stay

Worh it

Liked: Breakfast was good bonus. Entery was impredsive
Disliked: Fan in the bathroom

the staff was beyond helpful...

Liked: the room was nice.
Disliked: had to request rooms to be made up in advance or they would not do it. no extra blankets or sheets for pull out. had to go down myself and get them. breakfast was barely hot with very limited choices. elevator was broken.

Very good

love this hotel and location....

Liked: absolutely loved the location. it is close to everything shopping.
Disliked: had breakfast at 8:30 am. no coffee available for over 15 min. The front desk clerk seemed to be as busy or busier getting the coffee than the kitchen worker.

we?ll be coming to Frisco...

Liked: easy access and close to where we were visiting.
Disliked: The shower water never got past lukewarm in the afternoon for a shower when we got there. There were no wash cloths in the room. The first room that we were given on the six floor had not been made up yet, so we had to spend more time getting another room. The air-conditioning did not cool the room adequately and I?ve never seen a sign on the thermostat before that says it will turn off if you put it below 70. ridiculous. Thankful a cold front came through in the room actually cooled off. our view overlooked the pool, which was pond green(it was December, but I doubt seriously that would meet city code).

Very good

overall a nice stay

Liked: location
Disliked: our room was a little out dated. the window treatments didn?t work properly. wouldn?t open.

needed to increase staff during...

Liked: clean
Disliked: staff courtesy was non existent

Exceptional