Hampton Inn By Hilton And Suites Lakeland-South/Polk Parkway Guest Reviews
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Anonymous Thu, 17 July 2025
Happy with the Hampton
Liked: The room was extremely spacious and fit our family of 6 perfectly. The pool was only 5 ft deep which made it easy for my little ones to swim or myself carry them around the entire pool without fear of losing my footing. The staff was amazing! They were courteous and were able to get us extended checkout and early check in for my son's birthday. Made the day and the stay extra special.
Disliked: The beds were pretty firm (I prefer a softer bed) and the top blanket was pretty scratchy- the comforter was exceptionally soft though. There was a fee on our card for $4.77 that was later credited back. They advised it was a service fee but it was never disclosed. The staff was very nice at crediting it back and said they would advise their team to disclose it moving forward.
Kimberly Thu, 17 July 2025
They need to improve on...
Liked: It was clean
Disliked: The customer service was poor and unaccommodating.
Leeann Sat, 12 July 2025
Exceptional
Henrique Tue, 8 July 2025
Superb
Leeann Thu, 3 July 2025
Exceptional
Steve Mon, 16 June 2025
Great place to stay when...
Liked: Clean comfortable hotel with shops and restaurants within walking distance.
Disliked: Breakfast was a bit lacking.
Elizabeth Sun, 8 June 2025
Exceptional
Melanie Fri, 6 June 2025
A hotel that met all...
Liked: Clean, located close to everything, friendly staff
Disliked: No concerns
Shannon Sun, 1 June 2025
Great stay, large room! Very...
Liked: Property was nice and clean, staff was friendly! Large room.
Disliked: Bed was uncomfortable.
Susan Sun, 25 May 2025
Superb