Exceptional

Liked: Nice clean and comfortable Staff were very friendly and helpful.

Very good

Liked: Staff was very friendly and responsive to our several requests. The room was clean and comfortable.

Great location

Liked: Location
Disliked: We loved Jed every aspect

Exceptional

Exceptional

Ill stay there next time...

Liked: great breakfast clean rooms convenient parking easy walking dist. to the conference center courteous staff
Disliked: Someone on my floor was smoking cigars the last night of my stay. The traffic noise in downtown Knx is much worse than what I am used to, but there isn't much that can be done about that.

Superb

The staff were all very...

Liked: Location close enough to University of Tennessee that we walked to the game. There were also many good restaurants nearby. The parking lot above the garage was very helpful with our large truck. The breakfast was wonderful.
Disliked: Only 1 elevator was working.

Staff was very nice and...

Disliked: The staff was very polite and helpful. However the remote to our TV did not work and the replacement was not much better. The refridgerator did not have a dial to control temp, It had been removed. The heating unit was so loud we had to turn it off. The galley kitchen sink leaked and the ice machine on our floor did not work. All if all, after staying at this property over several years, we will have to re-evaluate that decision when we come back to Knoxville next year.