Hampton Inn & Suites Kansas City-Country Club Plaza Guest Reviews
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|5.1 miles from Kansas City centre|
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Debby Wed, 20 March 2019
Jil Tue, 19 March 2019
Liked: Close to shops & restaurants. Pool was nice. Gym was good
Disliked: The sheets were threadbare, metal frame on mattress was unexpected and uncomfortable. Needed 2 more pillows. Waffle bar area was a mess. Looked like kids took over the area before I went to breakfast. Construction noise started at 5:30, 6 dump trucks beeping/back up noise. Would?ve liked a room on other side of hotel. It woke us all up. Maybe you put every guest from Booking.com on the construction side. Bathroom needed a vent/fan. We bought bottled water and charged to the room three different times. Every charge was different, all bottles were Dasani water. Example-3 bottles=$15, next charge was 1 bottle=$2. Should?ve received paper receipt. Did not see the inconsistent charges until I reviewed on my email/phone. That is pretty disappointing.
Lenisa Mon, 18 March 2019
Anonymous Sun, 17 March 2019
Liked: Ease of checking in and the hospitality of the staff.
Disliked: The construction going on around the hotel made difficulties getting to it at times.
Stuart Sat, 16 March 2019
Manager recognised me the maintenance...
Liked: The attention to detail wasn't as good as my last visit.
Out of Milk at 6.15 am, I had to go to the kitchen and ask for it to be corrected.
There didn't seem to be the staff in the kitchen that were there in times past
Was there a chef on duty if so he or she didn't appear.
Disliked: Staff not attending to the issues rather than having it brought to their attention. No fresh bananas , poor supply of bread.
Natasha Thu, 14 March 2019
Marianne Thu, 14 March 2019
I would probably not stay...
Liked: Comfy bed :) people at check in seemed a litte stressed, not very friendly
Disliked: Pool water was being tested and chemicals being poured in water while kids were swimming! Never seen that before
Dennis Mon, 11 March 2019
Gg22 Sun, 10 March 2019
Would definitely stay again .
Liked: Private parking was awesome! Location was perfect! Staff was very friendly and met the needs of my party group.
Disliked: Huge wrestling tournament in town so hotel was busy. Only one operational elevator, so the wait time was a bit of an irritation. The eggs, potatoes and sausage were on the cold side.
Lindsey Sun, 3 March 2019
Worth the extra money
Liked: Guest Parking Garage
Disliked: Construction Zones, which blocked off roads to get to the hotel