Hampton Inn By Hilton & Suites Houston Medical Center - Reliant Park

Outstanding - found front desk staff very friendly and outgoing. Room very clean, comfortable - great beds!

Liked: Clean and comfortable
Disliked: None

This facility was well below what I have come to expect from previous stays at Hampton Inns. Unmotivated staff at the reception desk, used soap from the previous guest left in the shower and sub par air conditioner. It was not extremely hot (about 78 degrees) and my room AC had a hard time cooling the room below 76 degrees. I was also assigned a smoking suite and had to move to a standard non smoking room at my original rate.

Liked: Quiet Hotel
Disliked: Below average staff, greeting and appearance

Very good

Liked: It's clean and comfortable.
Disliked: The photos show a walk in shower which is why I chose this hotel (along with the location being close to the hospital) but the room I got had a tub. I asked if there were any available with a walk in shower for my disabled mom who has a hard time getting in and out of a tub and there were none. They didn't offer a handicap accessible room when I asked.

Exceptional

Exceptional

Exceptional

Very good

Exceptional

Exceptional

Liked: Cleanliness
Disliked: I liked everything

Exceptional

Liked: Clean rooms and breakfast included
Disliked: That only one elevator was working

Very good

Disliked: Bed was uncomfortable.