From the moment we arrived, the valet parkers were very friendly and helpful. The front desk person, Daniel, was nice and welcoming. In the morning we had breakfast and the woman taking care of the breakfast room was welcoming, helpful and very nice. We had a great experience!

Liked: Staff was very friendly, helpful and welcoming.
Disliked: None.

Room wasn?t clean as expected....

Liked: Breakfast was trash!
Disliked: Cheap juice, cold muffins.

Very good

Very good

Great room...just hated the extra...

Liked: The pool was ice cold The valet parking was not an option...we had to pay to park
Disliked: The valet parking

Downtown Denver

Liked: The hotel is in a great location with easy access to most areas. The valet responded within 15 minutes. Our King room was a great size and the bed was very comfortable.
Disliked: When we first got to our room, the hairdryer was broken and microwave was broken. They did replace both and gave us 2 nights of valet free. Breakfast was bagged and consisted of yogurt, piece of fruit, and granola bar.

They go above and beyond!

Liked: Everything was clean. It felt safe especially during a pandemic. Complementary breakfast was setup near front desk in to go bags zero contact with anyone. They offered cold and hot breakfast options. They are handling these times very well! Rooms were quiet, we had neighbors and we could barely tell anyone else was on the floor. When we ordered food we were planning to go down to the lobby and pick it up, our food came early without us knowing and staff brought it up to us, super kind of them! All staff were friendly and welcoming. The location was perfect. Everything was within a 10-30 min walk. Would stay here again and highly recommend!
Disliked: It was hard to find carts for luggage, people fail to bring them back to the lobby so you have to hunt them down. Maybe having a sign on the carts to be brought back when done would help. Other than that no major concerns.

Very good

Liked: The location is very convenient. I arrived late that day and asked the front desk if i was able to do the check out later and she helped me. The room was big , but some of the furniture has details, that should not be there for what they call a SUITE.

Great Place to stay Downtown

Liked: The location was awesome- right downtown and close to lost of restaurants, bars, and shopping. The room was comfortable and beds/pillows were awesome. They also had good safety measures- like the covid protocols regarding the hot tub. It was also quiet :)
Disliked: The light in the hallway of our room didn't work. Also, because of construction, the entry to the valet was a little tricky.

Exceptional