The stay was great!

Liked: Breakfast was okay. Never heard of having a corndog with scrambled eggs. They should of had a staff person wipe off the tables in the eating area.
Disliked: We arrived at about 2:30 p.m. and the person at the front desk said check in was at 3:00 p.m. and we could not check in until that time. We had an appointment at 3:45 p.m. and had to change clothes and get ready. When she saw I was a bit upset she seemed to find us a room. If check out is at 11:00 a.m. I can't believe they would not have a room available before 3:00 p.m. I have stayed at a Hampton Inn many times and never had that problem.

good

Liked: bedrooms were a good size and breakfast was very good
Disliked: the swimming pool didn’t look particularly great. The location is not walkable into Denton city centre but it wasn’t far by far

Exceptional

Could have been better…

Liked: Location was good, property is recently renovated. Breakfast was good, dining area is accessible 24/7 which is nice when you want a place to sit or eat.
Disliked: Service was very so-so. Some staff tried very hard to b*llsh*t me on issues rather than just being honest. This behavior is completely unacceptable. Mechanical issues in the room necessitated a room change. Some renovations are not yet complete.

We will continue to stay...

Liked: Very convenient to the places we needed to go. Clean rooms and great staff.
Disliked: There was a powerful failure on the morning we had to leave so the elevator was not working. I have a physical problem that made it difficult to get down the stairs. At least we were only on the second floor. The staff tried to be very accommodating so it eventually worked out.

Exceptional

Superb

Exceptional

Passable