Really clean. The staff was amazing!

Liked: Lexi's help at the front desk - he was super helpful.
Disliked: Nothing.

Exceptional

Exceptional

Liked: The room was clean and comfortable and the inn's decor was really nice. Curb-side dropoff and pickup was very simple. The continental breakfast had many tasty options; service was excellent and all staff we encountered were friendly; leaving our luggage for a couple of hours after checking out was a smooth process; there are several restaurants nearby (and we highly recommend Iron Cactus for excellent Tex-Mex - the chicken flatbread was out of this world!). Great location. If we're ever back in Dallas, we'd certainly stay here again!
Disliked: Didn't like that there was no lock on the bathroom door. (The bathroom door, at least in our suite, was a sliding door.) Wish the bathroom included a bathtub as well, as it's nice to have a good soak after a long day. Wish bottles of water had been provided in the room, as there is a coffee machine and coffee packets but no water for it other than the tap water from the sink.

Exceptional

Liked: Everyrhing
Disliked: Nothing

Exceptional

Exceptional

Overall, room and staff were...

Liked: Clean room, nice extras, air conditioning easy to control, cable and internet accessibility
Disliked: Desk clerk let me wait for 2 1/2 hrs. for room; could have been honest at the start about the wait time and I'd have used time to tour city. Also breakfast was reduced over weekend to fewer items, when more people would have enjoyed the excellent selection items during the week.

Exceptional

Exceptional

Poor

Liked: The room was a good size.
Disliked: Parking price, which I get. It's downtown and really not much if an option. Beds and pillow were uncomfortable but what got me was the rooms were warm and more hot at night. I mentioned it to a gentleman working the front desk my first night there, however nothing was done about it. Not a follow up nor send someone to check on us. I mentioned again following day and was told to change thermostat, which I did, but it never went below 71. It got hotter later in the night where we both kicked off blankets and slept almost naked. Only reason I did not complain more is because my girlfriend likes to avoid situations as much as possible. Very disappointed. Expected a little more than that for price.