Hampton Inn & Suites Dallas Downtown Guest Reviews
Write a review
|0.4 miles from Dallas centre|
Write a review
Carmen, Ft Worth, visiting The Bomb Factory Dallas Fri, 1 September 2017
Really clean. The staff was amazing!
Liked: Lexi's help at the front desk - he was super helpful.
Caleb Thu, 19 April 2018
Kimberly Tue, 17 April 2018
We stayed 2 nights for...
Liked: Very modern and clean
Disliked: A little expensive
Lewis Sat, 14 April 2018
Julie Sat, 14 April 2018
Angry Wed, 11 April 2018
Our room had bed bugs.
Liked: At first we loved everything. It wasn't until the moment we had and issue, that things went down hill fast.
Disliked: Our room had bed bugs. I woke up at 3am to use the restroom, when I went back to bed there were little bugs under the sheet and pillow. I rushed downstairs and told the front desk. She said she was going to note it in her night notes for the next person to handle it. She said we would move rooms and that our stay would be no charge. When we took a closer look, we found that their mattresses had no FULL zip covers or anything to even protect them from this sort of thing. We changed rooms, but got no sleep. I mean how could you after finding bugs in your bed. The next morning we went down to check out and when I spoke with the morning lady, she said she had no idea what I was talking about. I was pissed! I sat there not 6 hours before and WATCHED the woman type everything I said into the computer, yet there was no note of it in the morning!? I told her that the woman said our room would be comped, this new lady then told us she already charged my card for it... when I asked to speek to a manager, she said I would have to call back the next day because no one was available. It's safe to say we will never be staying with them again, and I would warn all of you to be really careful when you want to sleep well. Not the kind of honesty or service I would expect.
Usa17 Tue, 10 April 2018
Great accomodation, would recommend
Liked: 10min walk to Dealey Plaza and a few mins walk to some great food places. Gym was great & handy to have laundry facilities. Jump on the light rail direct to DFW for $3 bucks. Coffee was really good and available all day long in the foyer.
Disliked: There is a pool coming apparently which is just what you need if travelling with kids. No shopping, you need to get a bus/light rail to the nearest shopping centre.
Kieran Tue, 10 April 2018
Cathy Mon, 9 April 2018
Very much enjoyed our stay....
Liked: Nice size, comfortable room. Loved the shower facilities. Had 14th floor views. Easy access to restaurants. Very friendly staff.
Lesley Mon, 9 April 2018
Ok, but most likely wouldn?t...
Liked: Location was good and facility was clean
Disliked: High price to pay for parking, our room had a long hallway and the room itself was extremely small, bathroom and closet shared a door
Do Mon, 9 April 2018