Hampton Inn By Hilton & Suites Raleigh Crabtree Valley, Raleigh

4

Very Good - 4.0 out of 5

Jamie Sun, 5 May 2024

Very good

Perfect

Exceptional

Liked: Amenities in the room
Disliked: We had a gathering in the bar and they didn't know about it. Might have been that our leader didn't tell the front desk.

We stayed two nights. It was easy to check in and no stop to check out.

Liked: As always, I love the great breakfast provided every morning. It simplifies the logistics of every trip. Also the cleanliness of the room and facility.
Disliked: I have zero complaints.

We stayed two nights. It...

Liked: As always, I love the great breakfast provided every morning. It simplifies the logistics of every trip.Also the cleanliness of the room and facility.
Disliked: I have zero complaints.

Very good

Nice hotel and location, but bring your own pillow!

Liked: This hotel is very close to alot of restaurants and stores close by. The hotel was very clean and modernly decorated. The room was extremely clean and tidy. The use of digital keys and being able to check in and out on the app was extremely convenient. We only stopped at the desk once to ask for pillows and to purchase bottled water.
Disliked: The pillows were AWFUL. Beyond terrible. When you laid on them they were almost flat to the bed. We had to ask for extra pillows to stack and try to make a decent pillow. The beds are advertised as queen but I am almost certain they are double. There was significantly less space in that bed that our queen bed at home that we sleep in every night. The beds were not really that comfortable to us, but that is a matter of opinion. The room was small compared to others we have stayed in and seemed crowded with all the furniture. (2 beds, nightstand, fridge/microwave, dresser/tv stand, chair, desk, desk chair) Also of note, the doors are locked if coming from the outside after a certain time. Our daughter & friend came after a concert around 12:45am and the automatic sliding door was locked. Luckily the desk attendant was there and let them in but he alluded to the fact that someone is not always at the desk at that time of night. Had he not been there we would have had to go down and let them in the door. Not saying this is a bad thing but if the door is locked someone needs to be there or a buzzer to be let in.

Nice hotel and location, but...

Liked: This hotel is very close to alot of restaurants and stores close by. The hotel was very clean and modernly decorated. The room was extremely clean and tidy. The use of digital keys and being able to check in and out on the app was extremely convenient. We only stopped at the desk once to ask for pillows and to purchase bottled water.
Disliked: The pillows were AWFUL. Beyond terrible. When you laid on them they were almost flat to the bed. We had to ask for extra pillows to stack and try to make a decent pillow. The beds are advertised as queen but I am almost certain they are double. There was significantly less space in that bed that our queen bed at home that we sleep in every night. The beds were not really that comfortable to us, but that is a matter of opinion. The room was small compared to others we have stayed in and seemed crowded with all the furniture. (2 beds, nightstand, fridge/microwave, dresser/tv stand, chair, desk, desk chair) Also of note, the doors are locked if coming from the outside after a certain time. Our daughter & friend came after a concert around 12:45am and the automatic sliding door was locked. Luckily the desk attendant was there and let them in but he alluded to the fact that someone is not always at the desk at that time of night. Had he not been there we would have had to go down and let them in the door. Not saying this is a bad thing but if the door is locked someone needs to be there or a buzzer to be let in.