Loved it and want to...

Liked: Amazing pool
Disliked: Bar wasn?t open due to staffing.

Duped by booking.com, will never...

Liked: Everything Hampton Inns provided was up to par.
Disliked: You (Booking) booked a room that they didn't have available. They pulled me around the counter and showed me exactly what they received from Booking and it was not the room you described in your listing. I feel duped and will never use Booking.com again.

great visit

Liked: clean, comfortable, great location

Passable

Great location and friendly staff....

Liked: Breakfast was good. There were lots of options to choose from. We had a nice view of downtown. The all day availability of coffee and teas is very convenient. Wish the bar had been open in the evenings.
Disliked: Mattresses were too firm and pillows were mush. The comforters were too heavy to sleep under.

Exceptional

Liked: AMAZING STAFF!

Exceptional

Bad

Liked: Had a reservation from Booking dot com. Staff claims they can't find it. That's $328 I can't get back. **** Staff went out of their way to call another hotel to get us a room. ***Tou have a new message from Hampton Inn & Suites Chattanooga Downtown through Booking.comInboxHampton Inn & Suites Ch... Jul 30-31Check Sat, JulCheck YesterdaBDuration of1 nightAddres2014 Hamilton Place Boulevard, Chattanooga, Tennessee 37421, UnitedStatesPhone +1Confirmation 2260588124

Exceptional

Liked: The staff was extremely helpful and friendly! The made our stay the best we have had!