Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Very good quiet location but...

Liked: The breakfast was okay with few choices though.
Disliked: Had to be calling the housekeepers to clean the room after days, not good enough.

Good

Liked: Parking was ample and well lit at night. Bed area in room was clean. Nice fitness area. Pool feature was appreciated. Breakfast options were good. Housekeeping staff were friendly.
Disliked: Long lineups at checkin on both days that we stayed (only one staff member working the desk at a time). Bathroom in room could have been cleaned better. One of the ice machines was Out of Order. Pool water temperature was way too hot and seemed overly chlorinated. Front desk staff appeared unhappy and not very friendly. Front foyer mat was very dirty.

Very pleasant 1 night stay...

Liked: Staff very pleasant. Room was clean. Liked the walk in shower and sliding door with mirror. Beds very comfortable. Pool. Breakfast was included. Scrambled eggs, sausages, cereals, bagels, toast, muffins, tea biscuits. juices to name a few.Complimentary coffee and tea in the lobby. They offer recycling bin on each floor near elevators.Location within walking distance to market, outlet mall, restaurant, playhouse
Disliked: Pillows.....choice of a more firm pillow would be nice.

Great stay

Liked: Very clean hotel and Very friendly staff.
Disliked: Pillows could be a bit bigger and firmer but other than that no other complaints.

Nice location for now.

Liked: Cool ocean inspired hallway carpet. Very nice parking lot with corn field on one side and dense green belt on the other side. Very nice Lobby/Bar design. Nice bathrooms
Disliked: Can only enter the hotel through one slow opening door. My room wasn't ready after 2pm and still not ready just after 3pm and the guy didn't bother to start my check-in process until the lady working the afternoon shift showed up. My room had a pillow case with yellow stain on one side. The toilet bowl was not cleaned for a long time as it had slime growing on the bottom. Windows don't open.

Excellent

Liked: I recommend a perfect location

Exceptional

Exceptional

Liked: Everything was exceptional, top notch hotel. Rooms are absolutely gorgeous and very spacious.All of the amenities were amazing and I would highly recommend Exceptionally clean, perfect all the way roundWe will definitely be back.

Superb