Hampton Inn & Suites by Hilton Syracuse Dewitt Guest Reviews
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|3.9 miles from Syracuse centre|
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Dirk, Vestal, visiting Westcott Theater Mon, 17 June 2019
The room; continental breakfast and staff were all nice and proper as you would expect from this style of hotel. The pool's dirtiness was the most disappointing part. Main reason I booked this hotel.
Liked: The cleanliness of the room.
Disliked: Indoor pool was dirty. Insects and other items were floating around the pool. The pool also had a sliminess to it on the walls and bottom, such as it hasn't been properly maintained.
Tanya, Rushville, visiting Westcott Theater Wed, 23 November 2016
I am still waiting for a refund since they double charged me then instructed me to call to make a complaint and request a virtual credit card. The manager of hotel hasn't returned my calls regarding the matter.
Liked: The room was clean and bed comfortable.
Disliked: Double charged.
Andrew A, Mount Morris Sat, 7 May 2016
The service and people were amazing. Beautiful room and community area. Can't wait to stay again.
Stephanie W, Lake View Sat, 7 May 2016
When we left the first thing my husband and I said was we would stay here again in a heartbeat. Everyone was great!
Liked: Friendly; comfortable bed & linens.
Disliked: Hair dryer broke the only time we used it.
Venissa Thu, 24 November 2022
Ashley Mon, 21 November 2022
Catrina Sun, 20 November 2022
Convenient but not really. Look...
Liked: Nothing really.
Disliked: It was nice to have a hotel and a place to stay but the staff was really rude. Devon was the nicest person there, and the night front desk lady warmed up and was nicer but everybody else (the staff) was giving us dirty looks and just staring/watching us everytime we came into the lobby for no reason. Made all of us anxious and uncomfortable. The breakfast staff was nice but everyone else made me not consider coming here again.
Oscar Sun, 20 November 2022
Liked: Everything was good.
Disliked: We had to wait 1 hr for our room to be ready. We got there at 3:15.
Deery Sat, 12 November 2022
Anonymous Sun, 6 November 2022
Peter Sun, 6 November 2022
Susan Thu, 27 October 2022
Anonymous Tue, 25 October 2022
Liked: very clean, friendly staff
Disliked: Booked for a king room with a sofa but was given a double queen bed due to ?plumbing issues?
Linda Mon, 24 October 2022
Would definitely return again! Loved...
Liked: Good location from where we needed to be. Property was well maintained and clean. All staff were hospitable and friendly.
Disliked: Great selection of tv channels, but tv was a little difficult and annoying to navigate, but we weren?t there for the cable!