Hampton Inn - Suites by Hilton Quebec City -Saint-Romuald

Superb

Exceptional

Liked: Great customer service

Very good

Liked: Modern and clean with an affordable price.
Disliked: The bed mattress sweaked, and the night light in the bathroom was not working. The ceiling light in the shower room / toilet room stopped working. This was reported to staff at checkout, and they took notice. Oatmeal and eggs were not sufficiently heated at breakfast. A $20 security deposit was not explained such that the credit card transaction was larger by 20 dollars but later removed, which prompted me to call booking.com, which was not responsible for payment. At checkin, the staff should inform guests about the payment process to avoid confusion. Overall, it was a good stay but some room for improvement.

Superb

Okayish hotel - just does...

Liked: Good location and descent rooms
Disliked: Swimming pool was not good. Was very small and shallow. Also dinning area had very less space. We had to wait to seat and eventually couldn't seat together with friends.Blankets for extra sofa bed were not so comfortable. Kids had tough time sleeping.

Great stay.

Very good

Very good

Will be returning.

Liked: Lots
Disliked: Nothing