Name: Hampton Inn & Suites By Hilton Hamilton-Brantford
Address: 20 Fen Ridge Court, Brantford, ON
Telephone: (888) 608-6346
Rating: 4.25

Hampton Inn & Suites By Hilton Hamilton-Brantford Guest Reviews

Overall Average Score:

Very Good (4.2 out of 5)

Write a review

I will be coming back...

Liked: It was nice and clean and our room was bigger then thought loved it

Good

Liked: Front office, reception, staff is very helpful. Perhaps a touch more of attention to water station is in order, but that's fairly minor observation. Location is quite convenient, very close to the highway (no noise) and close to a nearby town.
Disliked: Breakfast is really low quality, unhealthy, filled with sugars and processed food. Coffee, on the other end, dark roast to be more precise is quite nice. There was a bunch of unruly kids running around like they own the place (a welcome break for their parents I guess). I understand that has nothing to do with the hotel, but it kind of dampened the whole experience quite a bit.

Superb

Liked: Breakfast was great. Room was comfortable and quiet. Staff were friendly. Our pets were welcome.

It was ok.

Liked: Nice staff
Disliked: During breakfast nobody wipes the dirty tables.

Superb

Exceptional

Not a happy time for...

Liked: The breakfast was lovely and the location was convenient for us.There was fresh water and coffee in the lobby regularly.
Disliked: We were at this hotel since it was convenient for attending a family funeral.The first 2 nights we had very noisy neighbours on the fourth floor and told the staff at the front desk the next day who seemed to think it was a normal occurrence and there was nothing she could or would do about it. The third night with different noisy neighbours, we actually went to the front desk since our room phone never did work. She came up to our floor with us as we stepped into an elevator that had puke all over the floor which she knew about - she did not apologize for it and seemed to imply it was an occurrence to be expected after people were out drinking - we did not appreciate seeing it or hearing her explanation as we all took the other elevator.We did not find the staff very friendly - rarely was there greetings/smiles/acknowledgements as you entered or left at any time of the day.